Darla Ditmer-Steyns
Newport,KY
Summary
Experienced reliable Server offering 6 years of food service experience in restaurants. Quick learner with great multitasking skills and exceptional work ethic. Never stops learning seeking to always be better and more knowledgeable.
Overview
6
6
years of professional experience
Work History
Server/Server Trainer
Pepp and Delores
02.2024 - Current
- Using a combination of my years of experience and specific restaurant standards to make sure our service is top notch so that Pepp and Delores holds its spot as a top 100 restaurant in the nation!
Server/Server Trainer/Banquet Captain
Nada
12.2021 - 01.2024
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Server/Server Trainer/Banquet Captain
Moerlein Lager House
01.2019 - 10.2021
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server/Shift Leader
Old Spaghetti Factory
04.2018 - 11.2019
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
- Displayed enthusiasm and promoted excellent service to customers.
Education
No Degree - Physics
University of Cincinnati
Cincinnati, OHHigh School Diploma -
Saint Ursula Academy
Walnut Hills, OH05.2017
Skills
- Menu Memorization
- Strong Work Ethic
- High-Volume Dining
- Allergy Awareness
- Banquet Coordination
- Effective Communication
- Problem Solving
- Foreign Language Proficiency
- Attention to Detail
Additional Information
Alison Brown- Nada GM (859) 878-5623
Gerrett Epperson- Nada Manager (317) 489-7760
Morgan Bobo- Nada Executive Chef (513) 748-5033
Aaron Adams- Moerlein GM (859) 653-6031
Michael Richards- Former Moerlein Chef (859) 739-1557
Nate Whittington- Moerlein Executive Chef (859) 816-3603
Jesse White- Former Old Spaghetti Factory GM (502) 615-2365
Languages
Spanish
Professional Working
Hobbies
- Crochet
- Sewing
- Spanish
- Walking
- Cats
- Cooking
- Plants
Timeline
Server/Server Trainer
Pepp and Delores
02.2024 - Current
Server/Server Trainer/Banquet Captain
Nada
12.2021 - 01.2024
Server/Server Trainer/Banquet Captain
Moerlein Lager House
01.2019 - 10.2021
Server/Shift Leader
Old Spaghetti Factory
04.2018 - 11.2019
No Degree - Physics
University of Cincinnati
High School Diploma -
Saint Ursula Academy
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