Darla Duboy
Pueblo,colorado
Summary
Dynamic Referral Coordinator with proven expertise at Southern Colorado Clinic, PC, excelling in pre-authorizations and insurance verification. Recognized for meticulous attention to detail and exceptional customer service, effectively managing high volumes of referrals while ensuring compliance with HIPAA regulations. Cultivated strong relationships with healthcare providers to enhance patient care and streamline processes.
Experienced with managing patient referrals and coordinating communication between healthcare providers. Uses organizational skills to streamline referral processes and enhance patient care. Strong understanding of healthcare systems and adept at multitasking in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Referral Coordinator
Southern Colorado Clinic, PC
08.1999 - Current
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
- Developed and maintained strong working relationship with referral sources to streamline processing.
Education
Associate of Science - Practical Nursing
Pueblo Community College
Pueblo, CO12-1996
Skills
- Pre-authorizations
- Insurance verification
- Medical terminology
- Data entry proficiency
- Follow-up coordination
- HIPAA regulations
- Physician authorizations
- Outbound calls
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Referral Coordinator
Southern Colorado Clinic, PC
08.1999 - Current
Associate of Science - Practical Nursing
Pueblo Community College
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