Darla Rodriguez Castaneda
Baton Rouge,LA
Overview
29
29
years of professional experience
Work History
Patient Access Representative
Our Lady Of The Lake Children's Hospital
06.2023 - Current
- Check in and out patients and collect balances
- Schedule and reschedule appointments
- Keep a weekly log of office supplies
- Make sure all scripts are up to date and fax new scripts to be signed by the doctor
- Set up new referrals for the clinic
Patient Access Representative
Our Lady of the Lake Physicians Group
11.2022 - 06.2023
- Answering phones for a busy surgeons' group
- Check in and out patients, verify insurance, and collect money
- Set up incoming referrals
Patient Access Representative
Ocean Springs Hospital
02.2022 - 08.2022
- Arrive patients through the Emergency Room Department
- Verify insurance eligibility
- Collect copays or deductibles according to insurance
- Verify patient's demographics
Patient Access Representative
Our Lady of the Lake Physicians Group
03.2016 - 02.2022
- Answered phones for a busy pediatric clinic
- Scheduled appointments, read insurance benefits, checked in and out patients, and scheduled follow up appointments
- Called to confirm appointments and rescheduled or canceled appointments when needed
- Collected copay and deductibles at the time of check in
- Sent back messages to providers and nurses and would call to follow up if needed
- Performed clerical tasks at the front desk
Referral Specialist
Blue Cross Blue Shield of Louisiana
02.1997 - 08.2006
- Processed claims according to insurance benefits
- Set up inpatient and outpatient referrals for surgery
Education
Completed Coursework Towards General Studies -
Louisiana State University
Baton Rouge, LA05.1999
High School Diploma - undefined
Denham Springs High School
Denham Springs, LA05.1995
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Timeline
Patient Access Representative
Our Lady Of The Lake Children's Hospital
06.2023 - Current
Patient Access Representative
Our Lady of the Lake Physicians Group
11.2022 - 06.2023
Patient Access Representative
Ocean Springs Hospital
02.2022 - 08.2022
Patient Access Representative
Our Lady of the Lake Physicians Group
03.2016 - 02.2022
Referral Specialist
Blue Cross Blue Shield of Louisiana
02.1997 - 08.2006
High School Diploma - undefined
Denham Springs High School
Completed Coursework Towards General Studies -
Louisiana State University
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