Darla J Chang
Lake Worth,FL
Summary
Professional executive assistant with 5 years of experience, specializing in administrative office functions, excelling in problem-solving and effective communication. A dedicated team player, attention to detail and a strong capability to understand and cater to customer needs comprehensively. Bilingual - fluent in English and Spanish with strong interpersonal skills.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
CBA Graphics LLC
Boynton Beach , FL
02.2020 - 10.2024
- Provided exceptional customer service by addressing client inquiries, managing orders, and ensuring the timely delivery of printed materials.
- Processed invoices, tracked inventory, and maintained supply orders to support operations.
- Prepared and maintained detailed reports to assist management with decision-making.
- Managed daily administrative tasks, including scheduling appointments, maintaining records, and handling correspondence.
Production Assistant
Bugatchi Uomo Apparel
Boca Raton , FL
06.2014 - 11.2019
- Managed the cataloging of fabrics to be sampled for new collections.
- Communicated with overseas factories to manage garment sample schedule.
- Prepared fashion books for sales representatives' use at national shows.
- Maintained a spreadsheet of bulk fabric orders for factories.
- Maintained general office operations, delegated filing, scanning/copying on digital production machines, data entry duties, and electronic file organization.
Customer Sales and Service Expert
Life in Palm Beach Specialty Retailer
West Palm Beach, FL
01.2012 - 08.2014
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, queries, and complaints.
- Assisted with floor sets, merchandising, and stocking.
Education
Associate of Science - Fashion Design and Merchandising
The Art Institute of Fort Lauderdale
Fort Lauderdale, FL06-2014
Associate of Applied Science - Executive Administration
Higher Technological Institute of The North
Peru12-1993
Skills
- Problem solving
- Effective communication
- Team collaboration
- Fluent in English and Spanish
- Strong organizational abilities
- Customer relationship management
- Dedicated team player
- Attention to detail
- Ability to prioritize tasks
- Time management
Timeline
Administrative Assistant
CBA Graphics LLC
02.2020 - 10.2024
Production Assistant
Bugatchi Uomo Apparel
06.2014 - 11.2019
Customer Sales and Service Expert
Life in Palm Beach Specialty Retailer
01.2012 - 08.2014
Associate of Science - Fashion Design and Merchandising
The Art Institute of Fort Lauderdale
Associate of Applied Science - Executive Administration
Higher Technological Institute of The North
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