Darleen Logan
CVS Specialty Pharmacy
Monongahela,PA
1
Certification
23
years of professional experience
Detail-oriented Pharmacy Technician with expertise in patient confidentiality, data entry, and medication management. Proven ability to optimize workflow and enhance patient care delivery.
Work History
Pharmacy Technician
5 Years- Coordinated with healthcare providers to resolve medication-related inquiries and issues.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into the internal system.
Register Medical Assistant
18 Years 1 Month- Administered medications and injections under physician supervision.
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient intake and medical records documentation efficiently.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Implemented electronic health record (EHR) systems to streamline data entry and retrieval processes.
- Trained new team members on clinical procedures and office protocols for improved workflow consistency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associate of Science - Specialized Business, Medical Assistant
- 3.97 GPA
Certified Pharmacy Technician - Pharmacy Technician
Social Work - Fundamentals of Social Work
Drug And Alcohol - Drug And Alcohol
Skills
Problem-solving skills
Team collaboration
Workflow optimization
Patient confidentiality
Prescription filling
Medication history updates
Data entry
Attention to detail
Certified pharmacy technician (cpht)
Certification
- CPhT - Certified Pharmacy Technician
- CMT - Certified Medication Technician
- Licensed Pharmacy Technician - 03/12/2026-08/31/2027
Timeline
Pharmacy Technician
CVS Specialty Pharmacy
08.2021 - CurrentRead More
Register Medical Assistant
Highlands Medical
07.2003 - 08.2021Read More
Pharmacy Technician University
Certified Pharmacy Technician from Pharmacy Technician
Read More
West Virginia Career Institute
Associate of Science from Specialized Business, Medical Assistant
Read More
Community College of Allegheny County
Social Work from Fundamentals of Social Work
Read More
Community College of Allegheny County
Drug And Alcohol from Drug And Alcohol
Read More