Darlene Albert
Westerly,RI
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Residential Shift Supervisor
Stonington Institute
North Stonington, CT
08.2018 - Current
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Supervised several staff of personnel by implementing company policies, protocols, work rules and disciplinary action.
Territory Manager
Mohawk Industry
Pompton Plains, NJ
03.1998 - 05.2021
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Tracked changing product lines to effectively meet dynamic market demands.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Managed over 75 accounts in Southeastern CT.
Owner/Operator
Camelot Kennels, Inc.
Wolcott, CT
05.2001 - 08.2017
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Optimized team hiring, training and performance.
- Introduced new methods, practices and systems to reduce turnaround time.
- Trained and motivated over 20 employees to perform daily business functions.
Education
Some College (No Degree) - General Studies
Berkshire Community College
Pittsfield, MASome College (No Degree) - General Studies
Northwestern Community College
Winsted, CTHigh School Diploma -
Westerly High School
Westerly, RI06.1976
Skills
- Crisis Intervention
- Technical Proficiency
- Performance Tracking and Evaluations
- Administration and Reporting
- Employee Coaching and Motivation
- Scheduling and Coordinating
- Emotional Support
- Policy Changes
- Training Employees
- Business Operations
Certification
- Certified Recovery Coach, CCAR - 2019
- First Aid/CPR Certified
- Verbal De-Escalation Training - 4 years
Timeline
Residential Shift Supervisor
Stonington Institute
08.2018 - Current
Owner/Operator
Camelot Kennels, Inc.
05.2001 - 08.2017
Territory Manager
Mohawk Industry
03.1998 - 05.2021
- Certified Recovery Coach, CCAR - 2019
Some College (No Degree) - General Studies
Berkshire Community College
Some College (No Degree) - General Studies
Northwestern Community College
High School Diploma -
Westerly High School
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