Darlene Anderson
Las Vegas,NV
Summary
Motivated beverage server for a major Las Vegas casino who is successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality casino knowledge. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities. Great customer service while servicing many guests from around the world. Having over 20 + years experience working in a fast paced environment and knowledge of many cultures.
Overview
22
22
years of professional experience
Work History
Beverage Server
Caesars Entertainment
Las Vegas, NV
08.1999 - 09.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Served drinks and greeted guest from all over the world.
- Maintained polite and professional demeanor to our guest.
- Processed customers' payments and provided receipts.
- Greeted newly seated guests quickly and efficiently.
- Checked with guests to get feedback on food or drinks served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Trained new employees to perform duties.
- Communicated effectively with guest.
- Performed general cashiering duties and collected on tabs.
- Anticipated guest needs, refilled drinks and cleared empty glasses.
- Managed intoxicated guests and followed alcohol awareness procedures.
- Provided bar services for numerous public and private events.
Education
Communication - Tourism And Travel Marketing
Wilma Boyd
06.1986
High School Diploma -
Ambridge Area High School
06.1984
Skills
- Guest greeting
- Stocking station area
- Beverage service
- Prompt service
Timeline
Beverage Server
Caesars Entertainment
08.1999 - 09.2021
Communication - Tourism And Travel Marketing
Wilma Boyd
High School Diploma -
Ambridge Area High School