Darlene Capra

Highly motivated, dependable employee with over 18 years of human resource, management, and staffing experience in the healthcare industry. Demonstrated ability to coordinate scheduling needs for both large hospitals and in-home care agencies. Enjoys working directly with patients and their families.

• Staffing
• Reviewed staffing levels on a daily basis and called available staff, assigned float pools, and acquired temporary agency nurses as necessary.
• Approved and processed shift exchanges and ensured accurate data entry in scheduling system to include ill calls, schedule changes, and extra shifts.
• Evaluated schedules with charge nurses on a shift-by-shift basis to ensure skill levels were adequate for patient care needs.
• Provided staffing report to shift supervisors regarding census and required staff for the following shift.
• Assisted department clinical directors with daily staffing needs and monthly schedules.
• Human Resources
• Ensured accurate records of agency use were completed on a daily basis to include licensure and DHS, orientation, and evaluation forms.
• Performed interviews, made hiring decisions, and conducted new employee training and orientation.
• Assisted with creation and placement of employment advertisements in various sources.
• Processed employment applications and verified references.
• Responded to employee questions and concerns in a timely manner.