Darlene Castellanos
Las Vegas,NV
Summary
Personable and upbeat individual equipped with strong problem-solving abilities, willingness to learn, and excellent communication. Eager to contribute to team success and further develop professional skills.
Overview
4
4
years of professional experience
Work History
Sales Support II
Coach
2025.08 - Current
- Receive, process, and organize shipments and transfers; report discrepancies
- Prepare merchandise for sales floor according to Coach standards
- Provided exemplary customer service, enhancing customer satisfaction and loyalty.
- Participate in ongoing training to stay up-to-date on product knowledge and customer service best practices
- Collaborate with team members to meet daily sales goals and enhance team performance.
Task Associate
Ulta Beauty
2024.11 - Current
- Update visual merchandising standards to promote featured products via Planogram
- Maintained assigned work area replenished, signed, and faced, and ensured testers are available
- Unloaded, sorted and stocked merchandise
- Helped customers locate products and check store system for merchandise at other stores
Retail Sales Associate
Lady M Confections
2025.01 - 2025.07
- Greet guests warmly and provided attentive service.
- Handled orders accurately and providing knowledgeable recommendations
- Operated POS system and process transactions accurately, handling cash and credit payments
- Prepared and served a variety of coffee beverages and teas with precision and care.
- Maintained store clean according to Health Department standards
Part-Time Sales Associate
Daiso
2022.07 - 2023.05
- Provided accurate and detailed information about our products to customers, addressing their queries with expertise
- Informed customers about current discounts and promotions to enhance their shopping experience.
- Operated POS system and processed transactions accurately, handling cash and credit payments
- Stocked shelved with merchandise, rotated items for freshness, and removed outdated items.
Education
Advanced Honors Diploma -
Sunrise Mountain High School
2022-05
Skills
- Communication
- Organization
- Collaboration
- Adaptability
- Creativity
- Problem-Solving
- Time Management
- Customer Service
Timeline
Sales Support II
Coach
2025.08 - Current
Retail Sales Associate
Lady M Confections
2025.01 - 2025.07
Task Associate
Ulta Beauty
2024.11 - Current
Part-Time Sales Associate
Daiso
2022.07 - 2023.05
Advanced Honors Diploma -
Sunrise Mountain High School