Darlene Cooke
Piedmont
Summary
Well-rounded small business owner offers account management, budgeting and customer relations expertise paired with outstanding leadership and communication abilities. Spirited and hardworking professional with several years of experience growing and stabilizing business. Tech-savvy collaborator with solid foundation of business acumen. Motivated Small Business Owner with proven record of success managing daily operations of business. Versed in monitoring day-to-day operations, reviewing sales reports and hiring and training top talent. Charismatic leader focused on generating repeat business. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Sales Associate
Belk
Greenville
02.2017 - 12.2022
- Collaborated with team members to achieve daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
Education
Associate of Arts - Massage Therapy
Greenville Technical College
Greenville, SC02-2002
Skills
- Customer relationship management
- Sales strategy development
- Team collaboration
- Performance analysis
- Effective communication
- Problem solving
- Persuasion techniques
- Attention to detail
- Adaptable learning
- Time management
- Conflict resolution
- Cash handling
- Product demonstrations
- Retail marketing
- Inventory management
Affiliations
1 .Well organized, with my ministry in the forefront of my door to door service.
2.Exercise is also
3. I write Poetry an short stories
Timeline
Sales Associate
Belk
02.2017 - 12.2022
Associate of Arts - Massage Therapy
Greenville Technical College