Darlene Lopez
Houston,TX
Summary
Dedicated and certified Medical Assistant with hands-on experience in clinical and administrative tasks. Skilled in patient care, phlebotomy, injections, EKG, and prior authorization. Proficient in Epic software, ensuring efficient electronic health record management. Passionate about delivering high-quality healthcare and supporting physicians in a fast-paced medical environment. Seeking a role in a healthcare setting where I can apply my skills and continue to grow professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Nirdaveda
09.2024 - 12.2024
- Conducted patient intake, including vital signs and medical history documentation
- Assisted with phlebotomy, EKGs, and administering injections
- Managed prior authorizations and coordinated insurance approvals
- Ensured compliance with HIPAA and OSHA regulations in daily operations
- Provided patient education and supported healthcare providers in various procedures
Manager
Walgreens
01.2020 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Clinical Medical Assistant Extern
North Central Family Practice
08.2023 - 10.2023
- Assisted physicians with patient examinations and procedures
- Maintained precise records utilizing Epic software for efficient data management.
- Performed phlebotomy and administered injections as needed
- Assisted with prior authorizations for medications and treatments
- Educated patients on medication instructions and health maintenance
Education
Medical Assistant Program -
The Institute of Allied Healthcare
San Antonio, TX09.2023
Skills
- Phlebotomy
- Specimen Collection
- Administering Injections
- Vaccinations
- Electrocardiograms (EKG)
- Prior Authorization
- Insurance Verification
- Epic Electronic Health Records (EHR)
- Patient Intake
- Vital Signs Monitoring
- Medical Office Administration
- HIPAA Compliance
- OSHA Compliance
Certification
- Certified Clinical Medical Assistant (CCMA),
- Basic Life Support (BLS), Certified
Timeline
Certified Clinical Medical Assistant
Nirdaveda
09.2024 - 12.2024
Clinical Medical Assistant Extern
North Central Family Practice
08.2023 - 10.2023
Manager
Walgreens
01.2020 - 08.2024
Medical Assistant Program -
The Institute of Allied Healthcare
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