DARLENE MORGENSTERN
Warren,OH
Summary
My many years of experience in marketing lead me to become a problem-solving professional, quick to spot business opportunities and build lucrative partnerships. Expert at building long-term relationships, self-motivated, with a history of customer service, exceeding customers expectations and driving profits.
Overview
24
24
years of professional experience
Work History
Advertising Sales Representative
The Review Newspapers
Niles, Ohio
02.2024 - Current
- Develop advertising campaigns to meet client needs and market trends.
- Cultivate relationships with clients to understand their goals and ensure repeat business.
- Respond to customers via phone, email and in person.
- Prepare presentations and spreadsheet proposals for prospective customers.
Advertising Sales Representative
Tribune
Warren, OH
02.2021 - 02.2024
- Explain to clients how specific types of advertising help promote products, services & events.
- Establish numerous new accounts, boosting profits significantly.
- Research industry trends in order to create effective sales pitches.
- Negotiate pricing to close sales with new clients.
- Develop and maintain relationships with clients to ensure repeat business.
- Collaborate with the creative team on ad design concepts.
- Upsell advertising packages to customers by making outbound sales calls.
- Prospect and cold-call customers to develop new sales leads.
- Prepare presentations and proposals for prospective customers.
- Review customers' products, advertising history, and business to identify effective advertising solutions.
- Maintain detailed records of all sales including contacts, accounts and leads.
- Manage a portfolio of existing accounts while developing new ones.
Interior Designer / Owner
Captive Home Design
Warren, OH
01.2018 - 05.2023
- Assist with selecting materials such as paint colors, flooring and light fixtures.
- Work with vendors to source products at competitive prices & maintaining quality.
- Advise clients on how best to utilize space.
- Manage many projects simultaneously while meeting deadlines set by clients.
- Lead regular meetings with the team throughout the duration of each project.
- Develop and implement design plans.
- Collaborate with contractors, to ensure successful project completion.
- Provide detailed estimates of material costs and time frames for each project.
- Conduct site visits to assess existing conditions prior to beginning a project.
- Research trends to recommend items that meet the client's style preferences.
- Maintain accurate records for each project.
Technical Assistant
Kraftmaid Cabinetry
Middlefield, OH
06.2002 - 04.2019
- Assisted in the installation of hardware and software components, such as printers, scanners, and other peripherals.
- Configured network settings for computers and connected them to the company's local area network.
- Provided technical support to users by troubleshooting hardware and software issues.
- Provided assistance in developing reports related to cabinet shipments.
- Analyzed data flow between different assembly lines for constant flow of production and greatly improved infrastructure.
- Conducted research into emerging trends that could be beneficial to the organization's operations.
Education
High School Diploma -
Girard High School
Girard, OH05-1996
Skills
Customer Service, Data Entry, Account Management, Invoicing, Staff Training &
Management, Report Running, Invoicing, Quality Assurance, Strategic Decision-
Making, Spreadsheets, Microsoft, Office, Excel, Hubspot, Gusto, Outlook, Chrome
Timeline
Advertising Sales Representative
The Review Newspapers
02.2024 - Current
Advertising Sales Representative
Tribune
02.2021 - 02.2024
Interior Designer / Owner
Captive Home Design
01.2018 - 05.2023
Technical Assistant
Kraftmaid Cabinetry
06.2002 - 04.2019
High School Diploma -
Girard High School