Darlene Newmark
Acworth,GA
Summary
Results-driven Internet Sales Agent with a proven track record of increasing online sales revenue through effective negotiation and customer engagement.
Overview
19
19
years of professional experience
Work History
Internet Sales Agent
CarMax
Kennesaw, GA
06.2012 - 08.2022
- Maintained a high level of product knowledge through regular training sessions and independent research, ensuring clients received accurate and up-to-date information during the sales process.
- Participated in ongoing professional development opportunities related specifically internet-based selling, staying current on best practices and industry standards for exceptional service.
- Resolved customer complaints quickly and professionally by thoroughly investigating issues and proposing solutions that met both client expectations.
- Coordinated closely with inventory management teams to ensure accurate product availability information was provided to customers during the purchasing process.
- Streamlined the sales process for improved efficiency, enhancing the overall customer experience and satisfaction.
- Increased online sales revenue by effectively managing incoming inquiries and providing high-quality customer service.
- Tested website features and functionality for optimal performance.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
Realtor Associate
Coldwell Banker
Roswell, GA
04.2003 - 12.2015
- Facilitated client property showings, showcasing key features and addressing inquiries.
- Developed comprehensive market analyses to inform pricing strategies and negotiation tactics.
- Managed client communications, ensuring timely updates throughout transaction processes.
- Coordinated marketing efforts, including digital campaigns and open house events, to attract potential buyers.
- Led negotiations for property sales, achieving favorable outcomes through strategic discussions and problem-solving skills.
- Developed comparative market analyses for accurate property pricing strategies that maximized seller profits while minimizing time on the market.
- Demonstrated strong knowledge of local neighborhoods, schools, and amenities to provide clients with valuable insights for making informed decisions.
- Analyzed regional market trends, providing insights to clients for informed real estate decisions.
Education
High School Diploma -
Gates Chili High School
Rochester, NYSkills
- Online sales techniques
- Social media proficiency
- Sales strategy development
- Effective negotiation
- Search engine optimization
- Teamwork
- Customer service
- Time management
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Customer engagement
- Self motivation
- Interpersonal skills
- Professionalism
- Client relationship development
- Sales expertise
Timeline
Internet Sales Agent
CarMax
06.2012 - 08.2022
Realtor Associate
Coldwell Banker
04.2003 - 12.2015
High School Diploma -
Gates Chili High School