Darlene Norton
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Phlebotomist/TA
Laguna Treatment Hospital
Aliso Viejo, CA
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Phlebotomist Wellness Worker
LabCorp
07.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
MSA Associate
Lowes Home Improvement
03.2005 - 08.2023
- Greet and Acknowledge Customers anytime they are within 10 ft
- Set Store Accordingly to district and Company Standards
- Work as a team and individually when needed
- Lead a team of 8 people to perform weekly tasks by deadline
- Once each task is finished all New and existing Product will be ready for customers to purchase.
Education
Phlebotomy
Phlebotomy Training Specialists
Santa Ana, CA06.2021
Skills
- 20 years in customer service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Excellent Communication
- Multitasking Abilities
- Calm Under Pressure
Personal Information
Title: Licensed Phlebotomist
Certification
- phlebotomist License - current
- First Aid/CPR Certified
Timeline
Phlebotomist/TA
Laguna Treatment Hospital
12.2023 - Current
Phlebotomist Wellness Worker
LabCorp
07.2022 - Current
MSA Associate
Lowes Home Improvement
03.2005 - 08.2023
Phlebotomy
Phlebotomy Training Specialists