Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Barista

Darlene Norton

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Phlebotomist/TA

Laguna Treatment Hospital
12.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Phlebotomist Wellness Worker

LabCorp
07.2022 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.

MSA Associate

Lowes Home Improvement
03.2005 - 08.2023
  • Greet and Acknowledge Customers anytime they are within 10 ft
  • Set Store Accordingly to district and Company Standards
  • Work as a team and individually when needed
  • Lead a team of 8 people to perform weekly tasks by deadline
  • Once each task is finished all New and existing Product will be ready for customers to purchase.

Education

Phlebotomy

Phlebotomy Training Specialists
Santa Ana, CA
06.2021

Skills

  • 20 years in customer service
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Excellent Communication
  • Multitasking Abilities
  • Calm Under Pressure

Personal Information

Title: Licensed Phlebotomist

Certification

  • phlebotomist License - current
  • First Aid/CPR Certified

Timeline

Phlebotomist/TA

Laguna Treatment Hospital
12.2023 - Current

Phlebotomist Wellness Worker

LabCorp
07.2022 - Current

MSA Associate

Lowes Home Improvement
03.2005 - 08.2023

Phlebotomy

Phlebotomy Training Specialists
Darlene Norton