Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darlene Partida

Summary

Compassionate individual with engaging personality who is focused on completing work to consistently exceed targets and meet expectations.

Overview

7
7
years of professional experience

Work History

Administrator, Schools

Special Olympics Southern California
01.2024 - Current

• Accurately collect, monitor and manage all Schools Program related data, and the tools used to collect such data including:
• Maintain online SONA UCS grant reporting tool.
• Maintain submittable platform to support UCS registration and assist staff with technical support. Monitor monthly survey tool for gathering metrics from UCS constituents (teachers, students, athletes, etc.)
• Serve as clearinghouse for all Schools Program initial inquiries via online interest forms, and phone inquiries
• Develop monthly Unified Champion Schools newsletter and disseminate to its constituents
• Assist the team with the planning and implementation of Schools Program related initiatives and events such as, but not limited to outreach conferences, Spread the Word: Inclusion Campaign and Liaison Workshops

• Represent Special Olympics Southern California to the public by hosting booths and speaking to groups when needed

Server

GuacAmigos
04.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Provided excellent service by creating a warm and welcoming environment
  • Kept customer satisfaction high by topping off drinks frequently and anticipating needs such as condiments and extra napkins

Front Office Coordinator

Special Olympics Southern Califronia
05.2023 - 01.2024
  • Responds to questions about the organization; provides callers with addresses, directions and general information about our sports, programs, and fundraising events.
  • Assist staff with specific events and/or projects (i.e., distributions, mailings, data entry)
  • Work with Director to ensure front desk duties are always covered during business hours, including identifying coverage for planned absences, training back-up support and communicating when help is needed.
  • Monitor incoming calls and voicemails to the general phone line and respond or forward to appropriate staff as necessary.

Barista

Starbucks
03.2020 - 03.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Server/Cashier

Wahoo's Fish Taco
01.2018 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Provided prompt service to customers in order to maintain high levels of satisfaction.

Education

Associate of Science -

Santa Ana College
Santa Ana, CA
01-2023

High School Diploma -

Saddleback High School
05.2018

Skills

  • Workflow Coordination
  • Multitasking
  • Active listening
  • Attention to detail
  • Bilingual
  • Communication skills
  • Problem solving
  • Respectfulness
  • Team Building and Leadership
  • Documentation and Reporting
  • Personable and Approachable

Timeline

Administrator, Schools

Special Olympics Southern California
01.2024 - Current

Front Office Coordinator

Special Olympics Southern Califronia
05.2023 - 01.2024

Server

GuacAmigos
04.2021 - Current

Barista

Starbucks
03.2020 - 03.2021

Server/Cashier

Wahoo's Fish Taco
01.2018 - 10.2020

High School Diploma -

Saddleback High School

Associate of Science -

Santa Ana College
Darlene Partida