Darlene Ramirez
Canyon Country,CA
Summary
Skilled in attention to detail and customer service, I significantly enhanced patient safety and satisfaction at Providence Holy Cross Medical Center. Leveraging strong multitasking and diagnostic abilities, I trained technicians and improved equipment reliability, demonstrating adaptability and effective communication, crucial in high-pressure healthcare settings.
Overview
15
15
years of professional experience
Work History
Telesitter Technician
Providence Holy Cross Medical Center
03.2017 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Monitored patients using remote technology.
Medication Technician
The Heights at Burbank
05.2015 - 01.2021
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Reordered medication to maintain adequate supply.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
Private Duty Caregiver
Private Family Home
04.2010 - 09.2018
- Maintained clean, safe, and well-organized patient environment.
- Utilized adaptive equipment to facilitate safe transfers and mobility for clients with physical limitations.
- Maintained a clean, organized, and hazard-free environment to ensure client safety at home.
- Administered medications and monitored vital signs for accurate health records and timely reporting to medical professionals.
- Assisted clients with daily living activities such as grooming, bathing, dressing, and feeding for increased comfort and independence.
- Prepared nutritious meals according to dietary restrictions or preferences while encouraging balanced diets for improved overall health.
Education
Certified Nursing Assistant - Nurses Aid
Keiro Nursing Home
Los Angeles, CA07.1999
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Documentation and reporting
Languages
Spanish
Native or Bilingual
Timeline
Telesitter Technician
Providence Holy Cross Medical Center
03.2017 - Current
Medication Technician
The Heights at Burbank
05.2015 - 01.2021
Private Duty Caregiver
Private Family Home
04.2010 - 09.2018
Certified Nursing Assistant - Nurses Aid
Keiro Nursing Home
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