Darlene Withers
First Student School Bus
Lawrence,KS
1
Certification
32
years of professional experience
Detail-oriented professional with extensive experience in routing operations. Known for strong organizational skills and effective communication, contributing to enhanced service reliability and improved driver collaboration. Prepared to support operational success and customer satisfaction.
Work History
Router/Office Manager/
32 Years- Developed and implemented optimized bus routes, enhancing service reliability for students.
- Oversaw daily routing operations to ensure timely and efficient school bus service.
- Collaborated with drivers to address route challenges and improve operational efficiency.
- Adjusted routes dynamically in response to real-time traffic conditions, ensuring minimal delays.
- Facilitated communication between drivers, school officials, and parents regarding schedule changes or concerns.
- Excellent communication skills, both verbal and written.
- Verified employee timecards and resolved discrepancies to maintain payroll integrity.
Education
Computer/Accounting - Accounting
Federal And State Taxes - Taxes
Skills
Clerical support
Clerical experience
Microsoft Excel
Microsoft Office
Data entry accuracy
Route planning
Typing
Customer service
Effective communication
Excellent communication
Accomplishments
- Investigated, identified and reconciled account discrepancies.
- Worked directly with senior leadership to help develop his budget.
Certification
- Computer Accounting, Lawrence Community College
- Federal and State Taxes, H&R Block
Languages
English
Native or Bilingual
Timeline
Router/Office Manager/
First Student School Bus
07.1994 - 07.2026Read More
H And R Block
Federal And State Taxes from Taxes
Read More
Lawrence Community College
Computer/Accounting from Accounting
Read More