Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darlensher Henry

Hamilton Township,NJ

Summary

At Jersey Mike's Subs, as a Shift Leader, I spearheaded initiatives that significantly enhanced team communication and customer satisfaction. My adept problem-solving and decision-making skills led to a streamlined operation, marked by reduced wait times and improved service quality. My approach to leadership and performance tracking underscored a commitment to excellence and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Shift Leader

Jersey Mikes Subs
02.2021 - Current
  • Streamlined communication between team members, which helped in resolving issues more quickly.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Implemented system for tracking employee performance, identifying areas for improvement.

Education

High School Diploma -

Nottingham High School
Trenton, NJ
06-2020

Skills

  • Problem-Solving
  • Decision-making capabilities
  • Creative Problem-Solving
  • Conflict Resolution
  • Goal Setting and Tracking
  • Equipment Troubleshooting
  • Quality Inspections

Timeline

Shift Leader

Jersey Mikes Subs
02.2021 - Current

High School Diploma -

Nottingham High School
Darlensher Henry