Darleny Cerda Tejada
Lawrence,MA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
6
6
years of professional experience
Work History
Sales Associate
Marshalls
Lawrence, MA
06.2023 - Current
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
Bank Assistant
Enterprise Bank
Lowell, MA
08.2021 - 06.2022
- Provided assistance with special projects as requested by the management team.
- Performed data entry into accounting system to ensure accuracy of financial reporting.
- Performed filing duties such as organizing documents related to accounts.
- Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits, and account services.
Receptionist/ Accounts Payable
Presidio
Woburn, MA
08.2019 - 06.2021
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Verified visitors' identification cards before allowing access to the building.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
Teacher's Aide Volunteer
Lawrence Catholic Academy
Lawrence, MA
08.2018 - 06.2019
- Assisted teachers with classroom activities and lesson plans.
- Supported teachers in managing student behavior issues that arise during class time.
- Supervised students during recess and lunch periods.
- Worked with individuals or groups of students to reinforce concepts taught in class.
- Created visuals such as bulletin boards, posters, signs to enhance learning opportunities for students.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
Education
Bachelor of Arts - Psychology
University of Massachusetts Amherst
Amherst, MA05-2026
High School Diploma -
Notre Dame Cristo Rey High School
Methuen, MA06-2022
Skills
- Inventory Control
- Payment Processing
- Product Sales
- Sales Development
- Native Spanish speaker
- Microsoft Office
- Merchandising knowledge
- Teamwork and Collaboration
- Reliable and punctual
Timeline
Sales Associate
Marshalls
06.2023 - Current
Bank Assistant
Enterprise Bank
08.2021 - 06.2022
Receptionist/ Accounts Payable
Presidio
08.2019 - 06.2021
Teacher's Aide Volunteer
Lawrence Catholic Academy
08.2018 - 06.2019
Bachelor of Arts - Psychology
University of Massachusetts Amherst
High School Diploma -
Notre Dame Cristo Rey High School