DARLINE HILAIRE
Haverhill,MA
Summary
Detail-oriented mental health professional with experience providing compassionate psychiatric care and, patient-centered support. Skilled in therapeutic communication and evidence-based practices to support individuals with mental health conditions in all ages and improve patient outcomes. Brings strong critical-thinking, communication, and project-management skills, with the ability to manage multiple priorities in fast-paced environments. Proactive in identifying concerns, resolving issues, and supporting care teams and treatment goals. Committed to helping patients make progress through informed, respectful, and individualized care.
Overview
2
2
Languages
1
1
Certification
15
15
years of professional experience
Work History
PMHNP, Charge NP/ Case Manager/ Supportive Behavioral Health Care
Advinia / OceanSide Skilled Nursing Facility
Salem, Rockport, MA
04.2026 - Current
- Provides nursing education to the nursing staff.
- Managing and supervising a caseload of 70-80 elderly patients Bi-weekly in psych unit/ Long term care facilities.
- Taught patients disease-management and self-care strategies, encouraging healthier lifestyle choices to improve their well-being.
- Improved patient satisfaction by communicating clearly, showing empathy, and responding promptly to patient needs.
- Supported patients emotionally through difficult times, building trust and rapport to promote their overall well-being.
- Worked with interdisciplinary teams to create comprehensive patient care plans, leading to improved health outcomes.
- Medications management.
- Daily intake, comprehensive psych assessment – Psychotherapy.
- Follow up weekly and monthly visits on medication adjustments.
- GDR (gradual drug reduction) on psych medications.
- Administration of taper medications and evaluation of withdrawal symptoms.
- Manage and supervise SPRAVATO/KETAMINE treatment for adult population.
- Part- time
RN CAPIII, Acute Dialysis Charge Nurse/supervisor
Lowell General Hospital
Lowell, USA
03.2017 - Current
- Ensure that all the dialysis treatments in the acute program run smoothly and efficiently.
- Supervised dialysis technicians by planning, assigning, and reviewing their work.
- Admit patient in the dialysis suite and collaborate with the nephrologist about treatment plans.
- Assess, interpret, and document the physical and emotional status and patterns of new dialysis patients diagnosed with ESRD.
- Experienced in dialyzing patient in tandem room, bedside, ICU and ER.
- Provide clinical leadership: Coordinate patient care, assign staff according to competency, and serve as a resource for difficult clinical situations.
- Prioritize patient safety: Identify high-risk patients, respond to changes in condition, and escalate concerns promptly.
- Oversee dialysis delivery: Verify that treatments follow valid prescriptions, facility policies, and applicable standards.
- Manage personnel: Coordinate assignments, breaks, coverage, competency development, and staff performance.
- Communicate effectively: Coordinate with providers, bedside or outpatient nurses, patients, families, and interdisciplinary teams.
- Maintain accurate documentation: Ensure treatment records, assessments, orders, medication records, and incident reports are complete.
- Monitor quality and compliance: Support infection prevention, audits, quality indicators, equipment safety, and corrective actions.
- Promote patient-centered care: Protect dignity, privacy, informed participation, and equitable access to treatment.
- Establish who will cover emergencies and urgent new orders.
- Full-time/per-diem
RN Acute Unit
Whittier Rehabilitation Hospital
Bradford
01.2015 - 02.2016
- Demonstrated restraint competency, including the safe application, monitoring, and documentation of patient restraints in accordance with policy and regulations.
- Performed bladder scanning to assess urinary retention and guide bladder management.
- Administered intravenous (IV) medications, including preparation, dosage verification, and monitoring for adverse reactions.
- Managed enteral feeding via gastrostomy tubes (G-tubes), jejunostomy tubes (J-tubes), and nasogastric tubes (NG tubes), including placement verification, feeding administration, and site care.
- Provided wound care utilizing negative pressure wound therapy (wound VAC) systems, including dressing changes and device management.
- Conducted comprehensive pain assessments using standardized pain scales and implemented appropriate interventions.
- Administered total parenteral nutrition (TPN), including line assessment, rate verification, and monitoring for complications.
- Performed blood transfusions, including verification procedures, patient monitoring, and documentation of transfusion reactions.
- Cared for peripherally inserted central catheters (PICC lines), including dressing changes, line flushing, and infection prevention.
- Provided tracheostomy (trach) care, including suctioning, stoma care, and respiratory assessment.
- Monitored vancomycin trough levels (vancomycin therapeutic drug monitoring), interpreted results in collaboration with the provider, and adjusted timing of doses as ordered.
- Full-time
RN, Psychiatric
Lowell community health center
Lowell, MA
03.2015 - 02.2016
- Provided care in high-acuity psychiatric settings, managing patients with severe and complex mental health conditions.
- Led emergency psychiatric crisis management, including de-escalation, risk assessment, and safety planning.
- Managed psychiatric medications, including administration, monitoring for side effects, and evaluating therapeutic response.
- Delivered sensitive, trauma-informed care, recognizing and responding appropriately to the impact of past trauma.
- Oversaw the treatment and coordination of care for patients with intricate and co-occurring psychiatric disorders.
- Worked within urban behavioral health settings, addressing diverse, underserved, and high-risk populations.
- Applied healthcare management principles to coordinate services, optimize resources, and support quality patient care.
- Maintained ethical practice by adhering to professional standards, patient rights, confidentiality, and informed consent.
- Provided patient and family education on mental health conditions, treatment options, medications, and coping strategies.
- Developed and implemented comprehensive, individualized care plans in collaboration with the interdisciplinary team.
- Conducted thorough clinical assessments, including psychiatric evaluations, risk assessments, and mental status exams.
- Fostered team building by promoting communication, collaboration, and shared decision-making among staff.
- Facilitated collaborative issue resolution, working with patients, families, and team members to address conflicts and barriers to care.
- Full-time
Psychiatrist Charge Nurse/Case Manager
Alternative Home Health Care
Methuen, MA
01.2014 - 03.2015
- Served as a Registered Nurse (RN) case manager providing community-based care to adults with mental illness.
- Conducted skilled nursing home visits to monitor overall health and psychiatric stability.
- Managed psychiatric and medical medications, including administration, reconciliation, education, and adherence monitoring.
- Assessed and documented patients’ mental status, mood, behavior, and level of functioning at each visit.
- Taught and reinforced stress management techniques and healthy coping skills for individuals with anxiety depression, bipolar disorder, schizophrenia, PTSD, OCD, etc.
- Monitored home environment for safety concerns, risk factors, and need for additional support or resources.
- Observed for early signs and symptoms of psychiatric decompensation and promptly communicated concerns to the treatment team.
- Implemented interventions aimed at crisis prevention and reduction of emergency room visits and hospitalizations.
- Collaborated with psychiatrists, therapists, primary care providers, and community resources to coordinate comprehensive care.
- Educated patients and families on mental health conditions, treatment plans, and available community supports to promote independence and stability.
- Full-time
RN/Acute Unit
Parkwell Nursing and Rehab Center
Hyde Park, MA
11.2012 - 10.2013
- Provided nursing care to patients in the Acute and sub-acute care units.
- Completed patient admissions and discharges, including assessments, education, and documentation.
- Developed and implemented individualized nursing care plans based on patient needs and clinical status.
- Cared for patients with tube feedings, nephrostomy tubes, tracheostomies, and colostomies.
- Performed IV therapy, wound care, and oxygen therapy in accordance with clinical protocols.
- Monitored blood glucose levels and administered intravenous medications as ordered.
- Managed pain through thorough assessments, timely interventions, and medication administration.
- Full-time
RN Case Manager/Supervisor
Asera Care Hospice
Wellesley, MA
09.2013 - 12.2014
- Providing peritoneal dialysis catheter care education, treatment, therapy, assessment to chronic dialysis patients on a continual basis.
- Served as a Registered Nurse (RN) hospice case manager overseeing and coordinating all aspects of care for hospice patients.
- Led comprehensive assessment, planning, implementation, and evaluation of individualized hospice care plans.
- Applied advanced expertise in recognizing, evaluating, and managing end-of-life symptoms to optimize comfort and quality of life.
- Utilized key hospice terminology and documentation tools, including PCG (Primary Caregiver), EOC (Episode of Care), and MOLST (Medical Orders for Life-Sustaining Treatment).
- Managed complex therapies such as total parenteral nutrition (TPN) via peripherally inserted central catheter (PICC) lines, gastrostomy tubes (G-tubes), jejunostomy tubes (J-tubes), and IV infusions using CADD pumps.
- Provided oversight and guidance for IV care, enteral feeding, and other high-acuity interventions in the home or facility setting.
- Collaborated closely with the hospice physician and interdisciplinary team to promptly address distressing symptoms and adjust treatment plans.
- Directed and educated families and caregivers on symptom recognition, medication administration, comfort measures, and safe, competent patient care.
- Offered ongoing emotional support, anticipatory guidance, and practical resources to patients and their families/caregivers throughout the end-of-life process.
- Ensured adherence to hospice policies, regulatory standards, and best practices while promoting patient dignity and family-centered care.
- Full-time
Registered Staff Nurse/Skilled Nursing Unit
Needham, MA
10.2011 - 08.2013
- Supervised and coordinated the delivery of nursing care to residents on the unit, ensuring adherence to clinical and regulatory standards.
- Independently oversaw day-to-day unit operations and resident care activities.
- Developed and updated individualized care plans in response to significant changes in residents’ conditions.
- Directed and evaluated nursing care, including medication administration, patient and family medication teaching, wound care, G-tube feeding, and ileostomy care.
- Ensured accurate and timely completion of all clinical documentation and required paperwork.
- Supervised and supported care specialists (CNAs), certified specialists/technicians, and other personnel in the delivery of safe, high-quality resident care.
- Provided coaching, guidance, and performance feedback to staff to promote best practices and teamwork.
- Full-time
Education
Master of Science - Nursing, Psychiatric-Mental Health Nurse Practitioner
Chamberlain University
01.2025
Bachelor of Science - Nursing
University of Massachusetts
01.2017
Associate of Science - Nursing
Labouré College
01.2009
Bachelor of Arts - Economics
University of Massachusetts
01.2004
Skills
- Knowledge of medical and psychiatric terminology
- In-depth understanding of the Mental Health Act
- In-patient nursing practices
- Able to manage complex caseloads
- Good communication skills
- Flexible
- Psychiatric population familiarity
- Experience of various projects including drug and alcohol
- Experience in Microsoft software (Word, Excel, PowerPoint)
- Experience of working with adolescent, children, adults, and elderly with mental health conditions
- Professional approach to work
- Able to work independently
Certification
- Psychiatric Mental Health Nurse Practitioner -Board Certified
- CPR certified
LANGUAGES
English
French
INTERESTS
Learning new skills Music Travel
Accomplishments
- Supervised a team of 6 staff members, ensuring compliance with clinical protocols and patient safety standards.
- Collaborated with a team of 10 professionals in the development and implementation of patient care plans and quality improvement initiatives.
- Achieved improved patient outcomes by completing dialysis treatments with accuracy and efficiency.
- Achieved high patient satisfaction scores through effectively helping with patient care, monitoring vital signs, and supporting treatment plans.
- Resolved equipment and treatment issues through careful monitoring, troubleshooting, and adherence to dialysis safety procedures.
Affiliations
The American Nurses Association
Timeline
PMHNP, Charge NP/ Case Manager/ Supportive Behavioral Health Care
Advinia / OceanSide Skilled Nursing Facility
04.2026 - Current
RN CAPIII, Acute Dialysis Charge Nurse/supervisor
Lowell General Hospital
03.2017 - Current
RN, Psychiatric
Lowell community health center
03.2015 - 02.2016
RN Acute Unit
Whittier Rehabilitation Hospital
01.2015 - 02.2016
Psychiatrist Charge Nurse/Case Manager
Alternative Home Health Care
01.2014 - 03.2015
RN Case Manager/Supervisor
Asera Care Hospice
09.2013 - 12.2014
RN/Acute Unit
Parkwell Nursing and Rehab Center
11.2012 - 10.2013
Registered Staff Nurse/Skilled Nursing Unit
10.2011 - 08.2013
Bachelor of Arts - Economics
University of Massachusetts
Associate of Science - Nursing
Labouré College
Bachelor of Science - Nursing
University of Massachusetts
Master of Science - Nursing, Psychiatric-Mental Health Nurse Practitioner
Chamberlain University