Dedicated customer service professional with a strong focus on satisfaction and problem-solving. Expertise in providing tailored recommendations and resolving complaints effectively, ensuring loyal customer relationships.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
AMPM Arco
Fresno
06.2021 - 06.2024
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and provided tailored recommendations.
Maintained cleanliness and organization of checkout area to enhance shopping experience.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
IHSS Care Provider
Darlene Jones
Fresno, CA
01.2020 - 02.2023
Provided personalized care to clients, ensuring comfort and safety in daily activities.
Assisted clients with mobility and personal hygiene tasks, promoting independence and dignity.
Administered medication according to prescribed schedules, ensuring compliance with health guidelines.
Developed tailored care plans based on individual needs, enhancing quality of life for clients.