Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Darlyn Joseph

Brooklyn,NY

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

Door-to-Door Sales Agent

Synergy Manhattan
09.2024 - 10.2024
  • Exceeded sales goals by utilizing strong communication skills to clearly articulate product benefits and features to potential customers.
  • Increased repeat business by building strong relationships with clients, following up regularly and offering personalized solutions for ongoing needs.
  • Used scripts or persuasive sales techniques to convince clients in purchasing Verizon Fios Internet.

Retail Sales Associate

UniQlo
08.2022 - 09.2024
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained a clean and organized store environment, enhancing overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customers and helped with product questions, selections, and purchases.


Crew Member

McDonald’s
07.2021 - 04.2022
  • Worked as cashier, cook, and maintenance staff
  • Understood different responsibilities that need to be kept in mind and worked towards
  • Obtained more confidence and social skills.
  • Assisted other team members to achieve goals
  • Took over orders 100 orders per day, prepared meals, and collected payments
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.

Education

BBA - BMA

City College of New York
New York, NY
07.2026

High School Diploma -

Midwood High School
Brooklyn, NY
07.2022

Skills

  • Sales Planning
  • Excellent Written and Verbal Communication
  • Closing deals
  • Strong Communication and Interpersonal Skills
  • Teamwork and Collaboration
  • Ability to Lift 40 Pounds
  • Point of Sale Operation
  • Teamwork
  • Managing Cash Register
  • Building Customer Relationships and Loyalty
  • Folding Clothes
  • Self-Checkout Assistance

Languages

French
Native or Bilingual

Timeline

Door-to-Door Sales Agent

Synergy Manhattan
09.2024 - 10.2024

Retail Sales Associate

UniQlo
08.2022 - 09.2024

Crew Member

McDonald’s
07.2021 - 04.2022

BBA - BMA

City College of New York

High School Diploma -

Midwood High School

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Darlyn Joseph