Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Darlyn Ortega

Paramount,CA

Summary

Dynamic and bilingual professional with a strong background in customer service at LAX Airport. Recognized for maintaining a welcoming environment and effectively resolving customer concerns. Proficient in organizational skills and adept at quickly learning new concepts, ensuring smooth operations and positive experiences for clients and students alike.

Overview

6
6
years of professional experience

Work History

Customer Service Cashier

LAX Airport
02.2023 - 09.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.

Teacher's Assistant

Long Beach Unified School District
05.2018 - 08.2022
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Maintained safety and security by overseeing students in recess environments.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

High School Diploma -

Jordan High
6500 Atlantic Ave, Long Beach CA
06-2012

Skills

  • Bilingual (Spanish and English)
  • Basic computer skills
  • Excellent organizational skills
  • Customer service
  • Communicate well with others/dedicated, creative, quick leaner

Languages

Spanish
Full Professional

Timeline

Customer Service Cashier

LAX Airport
02.2023 - 09.2024

Teacher's Assistant

Long Beach Unified School District
05.2018 - 08.2022

High School Diploma -

Jordan High

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Darlyn Ortega