Darnaiesha Holmes Stanberry
Bayonne, NJ, USA
Summary
Dedicated professional with a background in healthcare and security, demonstrated through roles at Practice Practice and a school. Excelled in patient care, safety enforcement, and problem-solving, blending medical receptionist expertise with effective communication skills. Achieved a seamless patient experience and maintained safety protocols, showcasing a commitment to excellence and a proactive approach.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Practice Practice
01.2024 - 05.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Patient Safety Sitter
Hospital
03.2019 - 06.2022
- Contributed to a positive patient experience through compassionate care and active listening during interactions with patients and their families.
- Managed stress effectively in high-pressure situations involving combative or emotionally distressed patients while remaining focused on providing quality care.
- Facilitated smooth transitions between shifts by communicating pertinent information about each patient''s status to the incoming sitter or nursing staff member.
- Promoted a calm environment by utilizing therapeutic communication techniques with patients experiencing anxiety or agitation.
Security Officer
School
01.2016 - 03.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma -
Lincoln High School
Jersey City, NJ06-2017
Skills
- Medical receptionist experience
- Problem-solving abilities
- Basic Life Support
- Good Communication
- Verbal and written communication
- Security camera monitoring
Timeline
Medical Receptionist
Practice Practice
01.2024 - 05.2024
Patient Safety Sitter
Hospital
03.2019 - 06.2022
Security Officer
School
01.2016 - 03.2018
High School Diploma -
Lincoln High School
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