Lisa Shepherd
Summary
I have learned that no matter what type of job that I have, I always give a 110% and I love learning something new everyday. I have also learned that I can be a team player but also can apply what I have learned to do things on my own.
Overview
22
22
years of professional experience
Work History
Medical Receptionist/Medical Assistant
Radiant Dermatology
08.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Receptionist
Associates in Neurology
10.2023 - 08.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Medical Assistant/Receptionist
Lake Health/University
08.2020 - 10.2023
- I am the ears and eyes when patients come in and also when they call
- I am a receptionist along with being a medical assistant
- I have learned so much about defibrillators/pacemakers and how to answer callers so that when the nurses do call they have the results of a remote
- I do patient program assistance program to help patients get their medication for free
- I greet and treat every patient like they are family and how I would love to be treated
Medical Assistant
Great Lakes Pain Management
06.2019 - 08.2020
Cashier / Customer Service
Circle K
09.2018 - 08.2020
Cashier / Customer Service
McDowell Casino
05.2018 - 07.2018
Sales Associate
Harley Davidson
07.2017 - 12.2017
Medical Scheduler
Waterway Primary Care LLC
09.2016 - 09.2017
Medical Assistant
Snelling Agency Key Clinics
12.2015 - 07.2016
Medical Assistant
Desert Spine and Sports Physicians
09.2013 - 12.2014
Medical Assistant
Scottsdale Joint Center
11.2012 - 09.2013
Technician
Kelly Services
01.2011 - 11.2012
Cashier
Bon Appetite
11.2010 - 12.2010
Slot / Floor Person
McDowell Casino
06.2006 - 11.2010
Medical Assistant
Institute for Bone and Joint Disorders
08.2005 - 06.2006
Phlebotomist
Mayo Hospital
12.2004 - 08.2005
Medical Assistant
Center for Orthopedic, Plastic and Reconstructive Surgery
11.2003 - 08.2004
Phlebotomist
Cleveland Clinic
12.2002 - 11.2003
Education
Certificate - Medical Assistant
Sanford Brown
Middleburg Heights,Oh12-2003
Skills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Medical receptionist experience
Timeline
Medical Receptionist/Medical Assistant
Radiant Dermatology
08.2024 - Current
Medical Receptionist
Associates in Neurology
10.2023 - 08.2024
Medical Assistant/Receptionist
Lake Health/University
08.2020 - 10.2023
Medical Assistant
Great Lakes Pain Management
06.2019 - 08.2020
Cashier / Customer Service
Circle K
09.2018 - 08.2020
Cashier / Customer Service
McDowell Casino
05.2018 - 07.2018
Sales Associate
Harley Davidson
07.2017 - 12.2017
Medical Scheduler
Waterway Primary Care LLC
09.2016 - 09.2017
Medical Assistant
Snelling Agency Key Clinics
12.2015 - 07.2016
Medical Assistant
Desert Spine and Sports Physicians
09.2013 - 12.2014
Medical Assistant
Scottsdale Joint Center
11.2012 - 09.2013
Technician
Kelly Services
01.2011 - 11.2012
Cashier
Bon Appetite
11.2010 - 12.2010
Slot / Floor Person
McDowell Casino
06.2006 - 11.2010
Medical Assistant
Institute for Bone and Joint Disorders
08.2005 - 06.2006
Phlebotomist
Mayo Hospital
12.2004 - 08.2005
Medical Assistant
Center for Orthopedic, Plastic and Reconstructive Surgery
11.2003 - 08.2004
Phlebotomist
Cleveland Clinic
12.2002 - 11.2003
Certificate - Medical Assistant
Sanford Brown
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