Jessica Tharpe
Lawrenceville,GA
Summary
Result-driven Billing Administrative Assistant with background in streamlining billing procedures, managing accounts receivable and coordinating with clients for prompt payment. Strong ability to maintain accurate financial records, prepare invoices and resolve discrepancies swiftly. Previous work has resulted in improved efficiency in billing processes and enhanced client satisfaction.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Billing Administrative Assistant
Northside Hospital Gwinnett
Lawrenceville, GA
10.2017 - Current
- Served as key administrative liaison for Pathology department, enhancing compliance and operational efficiency.
- Review all invoices from vendors for billing accuracy and processing for payment.
- Identifies and reconciles inaccurate charges or billing discrepancies.
- Supported quality initiatives by organizing legal case files, specimen slides, and lab reports efficiently.
- Works with the manager to interpret regulatory standards, and is responsible for the preparation of monthly reports for all accrediting agencies to ensure departmental performance and compliance.
- Entered coded data into electronic health record (EHR) systems.
- Managed coding for multiple specialties, ensuring specific codes are accurately applied.
Administrative Assistant / Compliance
Ancora Pain Recovery
Lawrenceville, GA
02.2016 - 09.2017
- Contributed to implementation of systems and tools for monitoring compliance activities.
- Maintained filing systems for physical and electronic documents, ensuring record accuracy and confidentiality.
- Provided administrative support to executive team by scheduling meetings and managing calendars.
- Coordinated scheduling for medical staff and patient appointments to optimize efficiency.
- Streamlined office operations to enhance workflow and communication.
- Assisted in development and execution of compliance training programs for staff.
Front Office Administrator
Leroy Loving Oral Care
Atlanta, GA
04.2013 - 02.2017
- Managed front-office operations, including patient check-ins and insurance verification.
- Delivered exceptional customer service, facilitating effective communication between staff and patients.
- Organized patient files to ensure efficiency and compliance with HIPAA regulations.
- Responded to customer inquiries promptly via email and telephone.
- Supported Human Resources by maintaining personnel files and updating employee records as needed.
Education
BBA - Marketing
Georgia Gwinnett College
Lawrenceville, GA 01.2013 - 10.2016
Skills
- Laboratory and pathology process knowledge
- Report preparation and process improvement
- Microsoft Office and documentation management
- CPT coding
- Effective communication
- Problem solving
- Attention to detail
- Invoice processing
Timeline
Billing Administrative Assistant
Northside Hospital Gwinnett
10.2017 - Current
Administrative Assistant / Compliance
Ancora Pain Recovery
02.2016 - 09.2017
Front Office Administrator
Leroy Loving Oral Care
04.2013 - 02.2017
BBA - Marketing
Georgia Gwinnett College
01.2013 - 10.2016