Darnell York
Crystal Lake,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Sales Associate
Cellular Sales Verizon
01.2023 - Current
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Prospect
Black Diamond Plumping
08.2019 - 07.2020
- Improved worksite efficiency by maintaining clean and organized work areas.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Manger
Turtle Wax Car Wash
08.2014 - 05.2019
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Strength and Conditioning Coach
District 155
06.2014 - 07.2017
- Enhanced athlete performance by designing and implementing customized strength and conditioning programs.
- Reduced injury rates through detailed assessments, targeted mobility exercises, and proper movement pattern training.
- Collaborated with sports medicine staff to develop effective rehabilitation plans for injured athletes.
- Provided nutritional guidance for optimal performance, tailoring recommendations based on individual needs and goals.
- Stayed up-to-date on current research trends in strength and conditioning, applying new techniques as appropriate for improved results.
- Implemented sport-specific conditioning drills to improve athletic capabilities in various team sports.
Education
High School Diploma -
Crystal Lake South High School
Crystal Lake, IL05.2014
Skills
- Inventory Control
- Sales Development
- Order Processing
- Upselling
- Client Account Management
- Promotional Support
- Customer Needs Assessment
- Strategic Planning
- Problem-Solving
- Flexible Schedule
- Cash Handling Accuracy
- Teamwork and Collaboration
- Product Sales
- Multi-Tasking Strength
- Retail Store Operations
- Self-Checkout Assistance
- Inventory Tracking
- Stocking and Receiving
- Merchandising Understanding
- Listening Skills
- Cash Handling
- Shipment Processing
- Store Opening and Closing
- Display Setup
- Complex Problem-Solving
- Guest Relations
- Money Handling
- Negotiation Tactics
- Merchandising Knowledge
- Verbal/Written Communication
- Point of Sale Operation
- Fraud Detection
- Product Promotions
- Outgoing Personality
- Sales Training
- Meeting Deadlines
- Cleaning Techniques
- Customer Service
- Time Management
- POS System Operation
- Relationship Building
- Policy and Procedure Adherence
- Client Service
Timeline
Sales Associate
Cellular Sales Verizon
01.2023 - Current
Prospect
Black Diamond Plumping
08.2019 - 07.2020
Manger
Turtle Wax Car Wash
08.2014 - 05.2019
Strength and Conditioning Coach
District 155
06.2014 - 07.2017
High School Diploma -
Crystal Lake South High School