Daron Smith
San Francisco,CA
Summary
Results-driven Technical Operations and Project Manager with an emphasis on maximizing team productivity with proactive, cross-functional communication and organized approach. Able to balance multiple projects, meet cost and timeline requirements, and learn new systems and processes with minimal direction. An innate talent for analytical problem-solving, strategic planning, and tactical leadership.
Overview
9
9
years of professional experience
Work History
Project Coordinator
Contractors Electrical Distributors
San Francisco
01.2023 - 08.2023
- Used project management software and research to verify accuracy of product orders and prevent project setbacks
- Submitted detailed work orders and closely monitored progress and updates through completion
- Provided crucial support to various departments by executing inventory preparations, performing logistical tasks, and managing high-priority projects
- Worked closely with department managers to develop and submit bids on large-scale commercial projects.
Manager
Tilly’s
San Bruno
10.2020 - 12.2022
- Recruited, trained, and managed a team of more than 40, and devised essential complex schedules to ensure accurate payroll projection and adequate staffing, while ensuring compliance with local labor laws
- Created and managed complex schedules and performed weekly audits of all important documents
- Worked with HR, Legal, and C-level executives to prioritize sensitive matters and disseminate company policies, guidelines, and SOP
- Drafted detailed documentation of urgent matters, such as safety issues and theft, and escalated them to appropriate departments.
Operations Manager
Express, LLC.
San Francisco
02.2019 - 10.2020
- Working closely with head of Loss Prevention, reduced losses in four stores to below company average by increasing audit and training frequency, amplifying awareness and using strategic scheduling and techniques
- Worked with local law enforcement, property management, neighboring locations and back office which proved crucial in tackling theft
- Oversaw a major companywide software update, including all necessary preparations, completing the rollout ahead of schedule and under budget
- Taught myself new software and trained the entire department to use it
- Successfully executed two store openings, two closures, and one conversion
- Coordinated with property management, back office, and service providers to ensure each project phase was completed properly and within expected timeframe
- Served as interim manager in locations with new team members or vacancies to spearhead proper training and ensure smooth transitions to new management.
Co-Manager
Express, LLC.
San Francisco
07.2018 - 02.2019
- Revamped an outdated and time-consuming system by creating a much more efficient process for finding product ID, which significantly reduced inventory discrepancies and increased productivity
- Collaborating with Visuals and Loss Prevention managers, devised and implemented strategies to reduce internal and external losses from theft
- Provided detailed daily documentation to executives on project status, updates, budget projections, sales metrics, and a plan of action to solve complex challenges.
Sales Leader
Express, LLC.
San Francisco
11.2017 - 07.2018
- Performed regular audits to ensure that important processes and paperwork were completed correctly and that classified documents were stored, handled, and disposed of according to protocol
- Managed and mentored a team of 20, delegated tasks, and maintained high levels of customer service and conflict resolution
- Specialized in operations projects and tasks, including budget, facilities, and team management
- Devised and implemented a process that significantly reduced the time required to determine product ID numbers and minimized inventory errors.
Executive Assistant
CA Technical Writing
San Francisco
01.2015 - 01.2017
- Served as liaison between company, clients, and freelance writers; managed all company communications
- Established an online presence by creating social media accounts, used networking techniques, and expanded scope of company services, which led to increased revenue
- Responsible for managing multiple calendars, complex scheduling, and coordinating projects and meetings with clients
- In charge of vendor management, prioritizing tasks, and maintained the proper handling of sensitive information.
Education
CAPM Exam Prep -
PMI
03.2024
Political Science/Computer Science -
CANADA COLLEGE
Skills
- Operations & Project Management
- Cross-functional Collaboration
- Complex & Strategic Scheduling
- ADP, HRIS, PM Software, G-Suite, MS Office
- Human Resources & Onboarding
- SOP Knowledge & Enforcement
- Technical Support
- Vendor Relations
- Payroll & Budget Management
- Increasing Sales Metrics
- Risk Assessment
- Minute Taking
- Customer Service
- Auditing
- Facilities Management
- Team Management
- Coaching & Training
- Strategic Planning
- Vendor Management
- Project Management
- Personnel Management
- Team Leadership
- Project Coordination
- Compliance Enforcement
- Workload Management
- Deadline Adherence
- Cost Management
- Problem-Solving
- Decision-Making
- Budget coordination
- Performance monitoring
- Task Delegation
- Resource Mobilization
- Customer Management
- Business Development
- Documentation Management
- Schedule Management
- Project Scheduling
- Multi-operations Management
- Revenue Growth
- Agile Projects
- Team Coordination
- Scope Management
- Schedule oversight
- Risk Analysis and Management
- Training and Development
- Strategic Direction
Timeline
Project Coordinator
Contractors Electrical Distributors
01.2023 - 08.2023
Manager
Tilly’s
10.2020 - 12.2022
Operations Manager
Express, LLC.
02.2019 - 10.2020
Co-Manager
Express, LLC.
07.2018 - 02.2019
Sales Leader
Express, LLC.
11.2017 - 07.2018
Executive Assistant
CA Technical Writing
01.2015 - 01.2017
CAPM Exam Prep -
PMI
Political Science/Computer Science -
CANADA COLLEGE
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