Daron Johnson
Summary
Enthusiastic, qualified and talented insurance sales professional having theoretical knowledge in health care environment with strong clinical skills and noteworthy medical knowledge including Medicaid/Medicare and Medicare Supplements. Adept in working positively and professionally at all times to provide exceptional customer relations skills. Passionate about overseeing tasks from start to finish, and has developed solid foundation in software applications, database management and data entry. Has ability to readily master new technology.
Overview
17
17
years of professional experience
Work History
Health Insurance Agent
HealthPlanOne
Trumbull, Connecticut
11.2022 - Current
- Marketed and supported health insurance products including Medicare Advantage, Medicare Supplements, and prescription drug plans. Generated leads and contacted current clients to aid in policy retention.
- Evaluated and matched plans with targeted client needs.
- Processed changes in insurance policies and periodically reassessed client needs.
Health Insurance Agent
The Real Insurance Lady
Houston, Texas
09.2021 - 11.2022
- Market health insurance products by leveraging leads and initiating contact with new clients.
- Conducted extensive market research to identify appealing plans for clients.
- Sought out new clients and developed clientele by networking to find new customers.
Life Insurance Agent
Senior Life
Thomasville, Georgia
07.2021 - 07.2022
- Marketed life insurance products by engaging leads and contacting new clients.
- Conducted market research to identify appealing plans for clients.
- Analyzed clients' financial situations to propose solutions that align with their long-term goals.
PBS Specialist
MD Anderson Cancer Center
Houston, Texas
10.2019 - 07.2021
- Executed complex tasks involving detailed research on patient accounts for both professional and facility billing queries.
- Handled extensive inquiries within patient accounting systems, resolving issues promptly within 24-48 hours.
- Processed insurance information, compiled refund request packages for approval.
- Ensured accuracy in accounting by monitoring billing processes and resolving discrepancies promptly.
- Documenting all communication with the patients clearly and accepts accountability for completion of the inquiry.
Provider Services Representative – Provider Service Unit III
Amerigroup (Healthcare Operations)
11.2012 - 10.2019
- Amicably responded to provider and member calls using sound judgment to make decisions regarding claim payment and credentialing issues while providing appropriate information to members Regarding benefits and eligibility
- Vigilantly reviewed, assessed resolved (if possible) denied claims to ensure billing requirements are met And claims are paid properly
- Effectively performed retrievals from program databases including electronic document management systems Integrating information obtained into reports through the use of a variety of programs in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Inbound Customer Service
ACS INC
04.2010 - 11.2012
- Actively interacted with patients to address billing and insurance inquiries
- Skillfully maintained quality assurance by following protocols and standards (HIPPA) while also securing the Confidentiality of information and data
- Gained and demonstrated knowledge of CUBS, EOBs, CPT & ICD-9 & 10 codes, HCFAs and authorizations
- Provides assistance as an information source to members and providers for assigned products
- Completed health assessments for plan case management
- Assisted activities to ensure membership's continuity of care
- Managed patient scheduling and registration on day to day basis
Inside Sales/CSR Litigation Analyst II
O'CONNOR & ASSOCIATES
09.2007 - 03.2009
- Diligently identified as an analyst of choice by the legal team to pro-actively soliciting priority clients for the purpose of tax litigation
- Productively increased the number of high level clients pursuing property tax litigation
- Successfully achieved the highest client satisfaction and retention scores while building a proven track record of consistently exceeding goals and being in the top 10% of the sales team
Education
High School -
John Foster Dulles
Stafford, TXBA - Education
Texas Southern University
Houston, TXSkills
- Insurance sales
- Customer relations
- Software applications
- Database management
- Data entry
- Technology mastery
Professionallicensesandcertifications
- 37 General Lines Insurance Sales License - Health, Life, Accident and HMO, Houston, TX, 2022 - Present
- 2024 Medicare + Fraud, Waste, and Abuse Training Certificate
Timeline
Health Insurance Agent
HealthPlanOne
11.2022 - Current
Health Insurance Agent
The Real Insurance Lady
09.2021 - 11.2022
Life Insurance Agent
Senior Life
07.2021 - 07.2022
PBS Specialist
MD Anderson Cancer Center
10.2019 - 07.2021
Provider Services Representative – Provider Service Unit III
Amerigroup (Healthcare Operations)
11.2012 - 10.2019
Inbound Customer Service
ACS INC
04.2010 - 11.2012
Inside Sales/CSR Litigation Analyst II
O'CONNOR & ASSOCIATES
09.2007 - 03.2009
High School -
John Foster Dulles
BA - Education
Texas Southern University
Similar Profiles
Quincine CanslerQuincine Cansler
Licensed Insurance Agent at HealthPlanOneLicensed Insurance Agent at HealthPlanOne
Justice SessionsJustice Sessions
Sales Associate at HealthPlanOneSales Associate at HealthPlanOne
ASIFUZZAMAN RATULASIFUZZAMAN RATUL
Business Analyst at HealthPlanOneBusiness Analyst at HealthPlanOne
Evonna Marcano-NelsonEvonna Marcano-Nelson
Licensed Health Insurance Agent at HealthPlanOneLicensed Health Insurance Agent at HealthPlanOne
SAMANTHA BECKSAMANTHA BECK
Health Insurance Agent at American Health MarketplaceHealth Insurance Agent at American Health Marketplace