Darra Mcswain
Lincolnton
Summary
Experienced professional in residential services, skilled in staff training and expense management. Known for fostering effective communication between clients, families, and service providers, driving improved care delivery and compliance with health regulations.
Knowledgeable [Desired Position] with strong background in managing household operations and ensuring smooth daily activities. Proven track record of implementing efficient systems that enhance household functionality and provide seamless support to residents. Demonstrated skills in budget management and staff coordination, contributing to well-organized and harmonious living environment.
Overview
2025
2025
years of professional experience
Work History
House Manager
Easterseals PORTHealth
Dallas, NC
03.2022 - 12.2024
- Coordinated daily operations to ensure smooth functioning of residential services.
- Managed scheduling and staffing for optimal support of client needs.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Oversaw compliance with health and safety regulations within residential settings.
- Facilitated communication between clients, families, and service providers to enhance care delivery.
- Trained and mentored new staff on best practices in client care and operational procedures.
- Implemented process improvements that increased efficiency in service deli
- Conducted workflow assessments to monitor client progress and adjust care strategies accordingly.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Oversaw budget to manage expenditures and control costs.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
DSP
EastersealsUCP
Dallas, NC
06.2016 - 03.2022
- Provided individualized support to clients, enhancing daily living skills and promoting independence.
- Implemented behavior intervention strategies, improving client engagement and reducing challenges.
- Collaborated with multidisciplinary teams to develop tailored care plans for diverse client needs.
- Trained and mentored new staff on best practices in client care and safety protocols.
- Advocated for client rights and needs, strengthening community integration and access to resources.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Lead Teacher
Precious Times Learning Center
Lincolnton, NC
2009 - 06.2020
- Designed and implemented engaging lesson plans tailored to diverse learning styles.
- Facilitated daily classroom activities, promoting social and emotional development among students.
- Mentored junior teachers, providing guidance on instructional strategies and classroom management techniques.
- Assessed student progress through observational evaluations and formal assessments to inform teaching practices.
- Collaborated with parents and guardians to support children's educational journeys and address concerns effectively.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Lead Teacher
The Kisplace Inc
Lincolnton, NC
06.2006 - 10.2008
- Developed a positive classroom environment that fosters creativity, respect, and collaboration among students.
- Integrated technology into lesson plans to enhance interactive learning experiences for children.
- Evaluated program effectiveness and suggested improvements to curriculum based on student feedback and performance data.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Education
High School Diploma -
Lincolnton High School
Lincolnton, NC06-2006
Skills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Staff training
- Employee scheduling
- Appointment coordination
- Safety management
- Crisis intervention
- Menu planning
- Expense management
- First aid training
- Behavior modeling
Languages
English
Full Professional
Timeline
House Manager
Easterseals PORTHealth
03.2022 - 12.2024
DSP
EastersealsUCP
06.2016 - 03.2022
Lead Teacher
The Kisplace Inc
06.2006 - 10.2008
Lead Teacher
Precious Times Learning Center
2009 - 06.2020
High School Diploma -
Lincolnton High School