Darrbie Helton
Webster City
Summary
Proven Family Advocate and Certified Nursing Assistant with a track record of empowering families at Bickford Senior Living through innovative sales strategies and targeted marketing, increasing occupancy rates. Skilled in elderly care and effective communication, excels in building relationships and utilizing community resources for enhanced patient wellbeing.
Overview
8
8
years of professional experience
Work History
Family Advocate
Bickford Senior Living
01.2022 - Current
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Implemented innovative sales strategies that led to increased inquiries from prospective residents.
- Provided ongoing support for family members during their loved ones'' transition into senior living communities, easing concerns and building trust.
- Increased occupancy rates by designing targeted marketing campaigns and conducting comprehensive market analyses.
Certified Nursing Assistant
Van Diest Medical Center
05.2016 - 03.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
No Degree - Nursing
Iowa Central Community College
Webster CityHigh School Diploma -
Webster City High School
Webster City2010
Skills
- Community Resources
- Effective Communication
- Relationships and rapport
- Lead Generation
- Elderly care expertise
- Senior Housing Navigation
- Dementia Care Understanding
Timeline
Family Advocate
Bickford Senior Living
01.2022 - Current
Certified Nursing Assistant
Van Diest Medical Center
05.2016 - 03.2022
No Degree - Nursing
Iowa Central Community College
High School Diploma -
Webster City High School
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