Darrel Schacht

• Acted as primary point of contact for customers, addressing inquiries and resolving service issues.
• Coordinated service schedules ensuring timely completion of equipment repairs and maintenance.
• Managed documentation for service orders, maintaining accurate records and tracking progress.
• Collaborated with technicians to diagnose equipment issues, improving turnaround time on repairs.
• Led cross-functional meetings to align service strategies with operational goals, enhancing overall performance.

Oversaw the dispatch of field service technicians to ensure timely service delivery. Managed procurement of parts and materials to support technician operations. Coordinated purchase order issuance and tracked inventory receipt.