Darrell Alberico
Boscawen,NH
Summary
Accomplished individual that has proven success in all positions of the Automotive sales industry, by leveraging strong negotiation skills, daily training and customer service expertise to consistently surpass sales goals. Skilled in setting goals, fostering team collaboration, utilizing social media marketing for lead generation, building strong relationships with customers, peers, lenders and affiliated companies to help increase sales and exceed goals. My approach combines critical and creative thinking, with reliability, ensuring ethical standards and effective staff management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales & Leasing Representative
Nissan of Lebanon
01.2023 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Increased dealership revenue through effective negotiation and closing techniques.
- Self-motivated, with a strong sense of personal responsibility.
- Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
- Developed strong customer relationships, resulting in repeat business and referrals.
- Achieved dealership sales goals with consistent follow-up on leads and proactive communication with clients.
F&I Manager
Shepard Auto Group
04.2020 - 01.2023
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
- Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
- Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
- Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
Team Leader
Just Drive Events
01.2016 - 03.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Hired and recruited carefully and strategically to build team of top performers.
- Developed team members skills through targeted coaching and training sessions, resulting in improved individual performance.
- Managed a high-performing sales team, consistently achieving and surpassing set goals.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
F&I Manager
Benson Auto Co, Inc.
03.2005 - 01.2016
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
- Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
- Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
- Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
- Ensured the highest level of ethical standards were maintained within the department, safeguarding both the dealership''s reputation and customer trust.
- Completed, reviewed and processed paperwork to finalize sales.
F&I Manager
Miller Auto Group
03.2003 - 03.2005
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
- Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts professionally as they arose.
- Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
- Ensured the highest level of ethical standards were maintained within the department, safeguarding both the dealership''s reputation and customer trust.
- Researched and updated industry knowledge on changing legislation and regulations.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
Sales & Leasing Consultant
Miller Auto Group
02.2002 - 03.2003
- Generated repeat business by fostering long-term relationships built on trustworthiness, reliability, and understanding of client requirements.
- Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
- Developed new business opportunities by networking within the community, participating in industry events, and cultivating referral sources.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Complete product knowledge training and maintain required certification
- Set and exceed goals set personally, by management, and the manufacturer.
Education
High School Diploma -
Rutland High School
Rutland, VT06-1994
Skills
- Strong negotiation skills
- Customer service expertise
- Goal-oriented mindset
- Social Media Marketing
- Staff Management
- Sales Techniques
- Lead Generation
- Teamwork and Collaboration
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
Accomplishments
- Used Microsoft Excel to develop sales tracking spreadsheets.
- Opened successful finance office at Benson Auto co, Inc. in 2005-2016.
- Recruited, hired and lead 8-10 salespeople and 2 closers to build a successful Automobile Marketing Sales Team.
- Nissan Award of Excellence 2023.
Certification
Nissan Product Knowledge Certification
Nissan Owner Loyalty Manager
Nissan Award of Excellence
NH Drivers license
Languages
English
Timeline
Sales & Leasing Representative
Nissan of Lebanon
01.2023 - Current
F&I Manager
Shepard Auto Group
04.2020 - 01.2023
Team Leader
Just Drive Events
01.2016 - 03.2020
F&I Manager
Benson Auto Co, Inc.
03.2005 - 01.2016
F&I Manager
Miller Auto Group
03.2003 - 03.2005
Sales & Leasing Consultant
Miller Auto Group
02.2002 - 03.2003
High School Diploma -
Rutland High School
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