Darrell Cooper
Waldorf,MD
Summary
- known for very strategic planning with succession planning
- excels with 30/60/90 day planning and power point competencies
Seasoned Co-Manager with experience in managing teams, improving operational efficiency and implementing company strategies. Strengths include problem-solving, leadership, and communication skills. Have consistently made positive impacts in previous roles by fostering team collaboration, streamlining operations, and driving business growth.
Overview
1
1
Language
1
1
Certification
2
2
years of post-secondary education
29
29
years of professional experience
Work History
Wal-Mart Co Manager
Wal-Mart Supercenter
California, MD
06.2022 - Current
- Supervised daily operations to ensure efficient store performance.
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained new employees on customer service and store policies.
- Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.
- Assisted in inventory management and stock replenishment processes.
- Implemented merchandising standards to enhance product presentation.
- Monitored sales floor for compliance with safety and cleanliness standards.
- Monitored daily operations to ensure efficient workflow.
Wal-Mart Food and Consumables Coach
Wal-Mart Neighborhood Market
Waldorf, MD
05.2017 - 06.2022
- Trained new employees on customer service standards and store policies.
- Assisted in maintaining inventory levels and organized stock displays.
- Coordinated team schedules to ensure optimal coverage during peak hours.
- Led team meetings to discuss goals, updates, and improve performance strategies.
- Developed practice plans tailored to individual needs as well as team development requirements.
Metro Sales Asst Manager
Wal-Mart Store
Waldorf, MD
03.2006 - 05.2017
- Assisted customers with product inquiries and provided recommendations.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
Store Manager of Operations
NTB/SEARS
Bowie, MD
05.1997 - 05.2006
- Collaborated with corporate teams to align store strategies with company goals.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Resolved customer complaints promptly and professionally.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Monitored stock levels regularly to avoid out-of-stock situations.
- Reviewed financial statements including profit and loss reports.
Education
Certificates Of Badging And Completion - Electrical, Electronics And Communications Repair
TESST Electronics Institute
Alexandria , Va 06.1988 - 06.1990
Skills
- Inventory management
- Visual merchandising
- Staff training
- Customer service
- Able to use work life platforms, for ex Workday; Zoom; Teams; includ Now Platforms
Languages
English
Professional
Certification
- Food Compliance Certificates met
- Licensed with Operations of any and all PLE equipment
- Electrical Certificates of Compliance and Completion
Accomplishments
- Involved and directed with numerous new store set-up and innovations
- Coverage of Wal-mart stores when an if Store Manager displacement was presented
- Installed digital innovations in Wal-mart Supercenter, which Intel general pricing complacency.
Affiliations
- Avid Bowler
- Love Culinary Arts
- High School Varsity Basketball
- High School Varsity Football
- Very active in Community volunteer activities
References
References available upon request.
Myself in general
- Dedicated to supporting company objectives
- Very receptive to change times and recommendations
- Detailed in the respect for the individual aspect of the company
Timeline
Wal-Mart Co Manager
Wal-Mart Supercenter
06.2022 - Current
Wal-Mart Food and Consumables Coach
Wal-Mart Neighborhood Market
05.2017 - 06.2022
Metro Sales Asst Manager
Wal-Mart Store
03.2006 - 05.2017
Store Manager of Operations
NTB/SEARS
05.1997 - 05.2006
Certificates Of Badging And Completion - Electrical, Electronics And Communications Repair
TESST Electronics Institute
06.1988 - 06.1990