Darrell Greene
Owings Mills,MD
Summary
Proven track record of consistent professional advancement while embracing new challenges and opportunities. Excellent verbal communication skills and the ability to communicate with a diverse group of people. Good written communication skills utilizing a variety of platforms and styles. Experienced mentor to diverse group of people of different ages and experience levels. Pillar of the community, involved in multiple volunteer efforts including mission trips.
Overview
24
24
years of professional experience
Work History
Lead Process Assistant Level III FC
Amazon, Inc.
11.2021 - Current
- Selected above peers for stretch assignment at MTN6, managing the Customer Returns (CRETs) department
- Maintain a high level of safety throughout shift, no recordable injuries in the department during tenure
- Lead process improvements that resulted in a 23% increase in units per hour (UPH) over a three-month period.
Owner/Promoter
Greenman Promotions
05.2010 - Current
- Plan and organize a wide variety of entertainment events to meet a diverse client portfolio
- Coordinate hiring of talent for events, ensure all talent have the proper background, credentials and skills to provide a quality entertainment product and exceeding client expectations
- Assist in promoting a variety of events in connection with other promoters in the area
Assistant Music Director
Martin Luther King, Jr. Community Church
09.2000 - Current
- Musical Director for multiple services on a weekly basis
- Lead organist for church services on a weekly basis
- Organize and direct choirs for special occasions and events
- Musical director and teacher for choir, organizing and leading weekly meetings.
Process Assistant
Amazon, Inc.
07.2019 - 11.2021
- Senior Process Assistant (PA) at MTN5; responsible for the mentorship and development of new PA’s as well as supporting the training of new Area Managers and Operations Managers
- Stretch role as a sort lead on Front Half NIT on a weekly basis, consistently meeting or exceeding goal throughput per hour (TPH) while ensuring all freight is processed daily
- Lead PA for Wrap Down shift, developed and implemented new process improvements resulting in 20% reduction in time needed to stage the entire building; over 500 pieces of freight (pallets, gaylords, and individual pieces of non-conveyable (non-con)) per night with an average time of one hour and ten minutes
- Consistently ensure all freight is staged in time for dispatch resulting in site exceeding DDU CPT Goals with a weekly average of 98.5%
- Assisted in three floor layouts on site, ensuring process was completed timely and with proper manpower.
Facility Assistant
Colonial Baptist Church
02.2011 - 07.2019
- Assisted in daily facility maintenance, ensuring proper cleanliness, repairs, and functionality of all areas of the facility
- Prepared all meeting areas and chapel for required programs and services
- Worked with ministry leaders to coordinate meeting spaces and groups on a weekly basis
- Helped with distribution of community donations to include Thanksgiving baskets.
Associate/Learning Ambassador
Amazon, Inc.
10.2016 - 06.2019
- Certified as a trainer in the following functions: Waterspider, Flow Scanning, Inbound, Staging, Problem Solve and Non-Con; trained over 100 new associates and 25 new Learning Ambassadors in various roles
- Developed training plans to assist in proper training coverage and development of associates to meet site needs.
Musical Assistant
Colonial Baptist Church
02.2011 - 02.2014
- Helped to coordinate music for Young Adults groups on out of state mission and evangelistic activities
- Assisted in special programs and was musical director for Youth and Young Adult mission activities.
Package Handler
FedEx Corporation
11.2009 - 11.2010
- Sorted, arranged and loaded over 300 packages daily on trucks for delivery to FedEx customers
- Maintained detailed daily log for packages being shipped to various customers throughout the region.
Education
Bachelor of Arts in Music -
Morgan State University
Baltimore, MD05.2007
Skills
- Specialized Amazon Computer Software
- Excellent one on one and unit communication skills
- Cross-Functional Collaboration with other FC units
- Coordination with various managers and skill levels
Timeline
Lead Process Assistant Level III FC
Amazon, Inc.
11.2021 - Current
Process Assistant
Amazon, Inc.
07.2019 - 11.2021
Associate/Learning Ambassador
Amazon, Inc.
10.2016 - 06.2019
Facility Assistant
Colonial Baptist Church
02.2011 - 07.2019
Musical Assistant
Colonial Baptist Church
02.2011 - 02.2014
Owner/Promoter
Greenman Promotions
05.2010 - Current
Package Handler
FedEx Corporation
11.2009 - 11.2010
Assistant Music Director
Martin Luther King, Jr. Community Church
09.2000 - Current
Bachelor of Arts in Music -
Morgan State University