Accomplished Senior Manager well-versed in facilitating communication between business sectors to maximize team and product success. Focused on continuous business and professional improvement. Grew with cellular telecom industry as it advanced from buildup to present day offerings.
Overview
41
41
years of professional experience
Work History
SENIOR TEMS MANAGER
Infovista Corporation
Ashburn, VA
01.2018 - Current
Drives product release handoffs to global supply and support centers to include direct handoff to clientele achieving successful product launches and upgrades.
Works directly with global suppliers to define technical requirements and responsibilities towards quality achievement.
Secures direct communication channel with R&D addressing supply chain and field support issues resulting in better priority assignment and issue resolution.
Assists R&D with testing and enhancing terminal and integrated assemblies to include expertise with mobile and stationary installations.
Establishes and orchestrates international shipping functions to include classification and conformity guidelines.
Oversees global production processes and operations.
Establishes off site supply centers.
PRODUCTION MANAGER
Ascom Network Testing Inc. - InfoVista Corporation
Reston, VA
07.2012 - 01.2018
Managed US production floor to include procurement, assembly, test, and delivery of telecom product for Americas region.
Led production teams through high volume, fast-paced quarterly, and year-end cycles while maintaining quality manufacturing standards and practices.
Partnered with procurement to secure vendors and ensure product availability.
Maintained company metrology program and certification for RF/Electronic test equipment.
Managed RMA efforts and addressed sensitive issues directly with end users resulting in improved client satisfaction.
QUALITY ASSURANCE SUPERVISOR
Ascom Network Testing Inc.
01.2012 - 07.2012
Revitalized US supply center as global responsibilities transferred from Switzerland.
Established and instituted supply chain quality assurance and quality control practices.
Engaged in vendor acquisitions, inventory management, delivery processes and support efforts.
Achieved ISO 14001 certification objectives.
PROJECT MANAGER
Ericsson NetQual Inc. - Ascom Network Testing Inc
Reston, VA
08.1999 - 01.2012
Global Wireless Solutions / AT&T Benchmarking: Managed installation and maintenance of Telecom benchmarking terminals utilized in national fleet providing marketing data and reports for AT&T.
AT&T and T-Mobile Autonomous System: Managed installation and maintenance of remote test terminals installed into service vehicles throughout the U.S.
AT&T E911 installations and demo efforts, autonomous terminal installation for Supertel, Ecuador, and certification process for Verizon Wireless National Baseline fleet.
Completed Ericsson Project Management and accredited PMP courses.
QA/Production Supervisor
LCC International Inc. - Ericsson NetQual Inc.
McLean, VA
10.1992 - 08.1999
Managed production floor, ensuring proper processes and equipment were in place to successfully fulfill global forecast.
Worked directly with R&D division to address product issues.
Established and documented quality control procedures.
Worked directly with vendors to maintain inventory as forecasts dictated. -
Twice tasked with ISO 9000 implementation, completed related courses, and introduced proposed actions.
Radio Repair Technician/Installer
Select Communications-AMCOM
Lorton, VA
03.1990 - 09.1992
Avionics Technician
Global Wulfsburg
Irvine, CA
05.1988 - 08.1990
Avionics Technician
USMC
El Toro , CA
01.1984 - 01.1988
Honorable Discharge, E5
Director of Programs
Educational Enrichment For Young Patriots
Fredericksburg, VA
06.2019 - Current
Organizes living history enrichments and displays for public schools, veteran organizations, and public venues.
Networks with school officials, veteran groups, military organizations, and other non-profits to enhance EEYPs offerings.
Leads growth into Fairfax and Loudon county reaching new beneficiaries, sponsorship, and funding.
Education
Avionics Radio Technician 6412 Certification - Aviation And Avionics Fundamentals
NAS Millington
Millington, TN
09.1984
Associate of Science - Computer And Information Sciences
North Hennepin Community College
Brooklyn Park, MN
06.1983
Skills
Adaptive management style
High level communication competence
Vehicle terminal installation
Strong trouble shooting expertise
R&D and support experience
Export specialist
Quality driven, client focused
Timeline
Director of Programs
Educational Enrichment For Young Patriots
06.2019 - Current
SENIOR TEMS MANAGER
Infovista Corporation
01.2018 - Current
PRODUCTION MANAGER
Ascom Network Testing Inc. - InfoVista Corporation
07.2012 - 01.2018
QUALITY ASSURANCE SUPERVISOR
Ascom Network Testing Inc.
01.2012 - 07.2012
PROJECT MANAGER
Ericsson NetQual Inc. - Ascom Network Testing Inc
08.1999 - 01.2012
QA/Production Supervisor
LCC International Inc. - Ericsson NetQual Inc.
10.1992 - 08.1999
Radio Repair Technician/Installer
Select Communications-AMCOM
03.1990 - 09.1992
Avionics Technician
Global Wulfsburg
05.1988 - 08.1990
Avionics Technician
USMC
01.1984 - 01.1988
Avionics Radio Technician 6412 Certification - Aviation And Avionics Fundamentals
NAS Millington
Associate of Science - Computer And Information Sciences
Project Lead, TEMS SENSE deployment Supporting the FirstNET Authority at Infovista Technologies IncProject Lead, TEMS SENSE deployment Supporting the FirstNET Authority at Infovista Technologies Inc