Darrell Holmes
Lisle,IL
Summary
Reliable Technician with undeniable troubleshooting, customer service and analytics skills coupled with more years of experience. Effective in meeting safety compliance.
Overview
12
12
years of professional experience
Work History
Fire Alarm Technician
Affiliated Customer Service
Downers Grove, IL
2022.03 - Current
- Delivered services to customer locations within specific timeframes.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Ran errands and provided general office support in a professional environment.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Security Technician
Insight Global
Oak Brook, IL
01.2021 - 02.2022
- Tested equipment, connections and signals to verify security system functionality.
- Installed, tested and serviced alarm systems, ensuring that they functioned correctly.
- Performed regular inspections to ensure alarm systems and equipment worked according to specifications.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Instructed customers on device's proper use and maintenance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cable and Security Technician
CAVO Communications Inc.
Plainfield, IL
03.2018 - 01.2021
- Restored malfunctioning devices to original functionality and replaced as necessary.
- Provided effective demonstrations of alarm systems so that customers understood how to use each feature.
- Installed, tested and serviced alarm systems, ensuring that they functioned correctly.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Installed outlets, drops, converters, modems and digital terminals.
- Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
- Repaired equipment to support continual service.
- Stored, maintained and conducted inventory of storeroom-accessible hardware and vehicle stock.
Furniture Repair Technician
U.S. Quality Furniture Servives
Chicago, IL
11.2019 - 03.2020
- Drive to customers home to inspect and repair furniture
- Find solutions for customer issues by filling out reports which may include part orders and a detailed description of the problem with photos
- Repair frame damage to loveseat, sofas, recliners, chaise sectionals, ottomans etc. This may also include touch ups on scratches along tables, chairs, dressers and benches
- Replace mechanisms to manual and power recliners
Shift Lead/ Delivery Driver
Marcos Pizza
Joliet, IL
07.2016 - 03.2018
Greet customers as they walk in. Manage other workers and assign them tasks. Responsible for the store when other managers are off duty. Complete inventory on a nightly basis. Providing excellent customer service either over the phone or in person. Handle transactions at register. Deliver pizzas to customers. Prepare ingredients for making pizzas and also making pizza as there being ordered
Produce Clerk
Harris Teeter
Charlottesville, VA
09.2014 - 04.2016
Greet customers constantly. Assisting customers with questions or concerns. Down stacking truck in a orderly fashion. Dating and rotating product once truck is finished. Stocking product on the sales floor.
Retail Associate
Food 4 Less
Bolingbrook, IL
11.2011 - 06.2014
Constantly bringing product out to sales floor in a timely manner. Pulled pallets from truck and down stacked them. Assisted incoming customers with question regarding products throughout the store. I worked in several departments such as, dairy, produce, frozen, front end and night crew.
Education
High School Diploma - undefined
Bolingbrook
2012
Skills
- Dedicated team player
- Flexible
- Reliable
- Accurate money handling
- Time management ability
- Enthusiastic
- Power and hand tool use
- Mechanical Repair
- General plumbing
- Equipment repair
- General Electric
Timeline
Fire Alarm Technician
Affiliated Customer Service
2022.03 - Current
Security Technician
Insight Global
01.2021 - 02.2022
Furniture Repair Technician
U.S. Quality Furniture Servives
11.2019 - 03.2020
Cable and Security Technician
CAVO Communications Inc.
03.2018 - 01.2021
Shift Lead/ Delivery Driver
Marcos Pizza
07.2016 - 03.2018
Produce Clerk
Harris Teeter
09.2014 - 04.2016
Retail Associate
Food 4 Less
11.2011 - 06.2014
High School Diploma - undefined
Bolingbrook
Custom
Carlos Acevedo - Maintenance Technician
Fifteen98 Apartment Complex Naperville
1598 Fairway Dr, Naperville, Il 60563
3122190502
Alex Martinez - Cable Technician
Cavo Broadband Communications
12191 Rhea Drive, Plainfield, Il 60585
8156306776
Joe Jackman - Security Technician
ADT Security
111 Windsor Drive, Oak Brook, IL 60523
6305963571
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