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Darrrll Scott
Lorena,TX
Summary
Experienced laundry manager with over 35 years of experience in healthcare. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
45
45
years of professional experience
Work History
Housekeeping and Laundry Attendant
St. Anthony's
Waco, Texas
03.2019 - Current
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Provided laundering services for guests by washing, drying and hanging laundry.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
- Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
Laundry Supervisor
Providence
Waco, Texas
08.1981 - 12.2016
- Completed schedules, shift reports and other business documentation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Managed laundry, including sorting, washing, drying and ironing.
- Worked with front desk to respond promptly to all guest requests.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
- Evaluated employee performance and developed improvement plans.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Recommended or arranged for additional services such as painting, repair work, renovations and replacement of furnishings and equipment.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Maintained required records of work hours, budgets and payrolls.
Education
Diploma - General
Lorena High School
Lorena, TX05.1983
Skills
- Vacuuming and sweeping
- Ordering cleaning supplies
- Window cleaning
- Sorting and washing laundry
- Dusting furniture
- Folding clean laundry
- Cleaning bathrooms
- Vacuuming
- Building maintenance
- Residential cleaning
- Quality control guidelines
- Ceiling fans
- Mopping and sweeping
- Cleaning techniques
- Hazardous chemical training
- Critical thinking
- Computer proficiency
- Customer service
Timeline
Housekeeping and Laundry Attendant
St. Anthony's
03.2019 - Current
Laundry Supervisor
Providence
08.1981 - 12.2016
Diploma - General
Lorena High School