Strategic Warehouse and Operations Leader with 10 + years of experience managing high-volume distribution centers. Skilled in transforming underperforming facilities into top-performing operations through Lean Six Sigma, workforce improvement, and data-driven operational leadership. Demonstrated expertise in end-to-end warehouse operations, final mile delivery, labor planning, inventory control, P&L ownership, and distribution center transformation. Proven track record of building high-performance teams, increasing service levels, and delivering measurable improvements in productivity, safety, throughput, and cost efficiency across complex, multi-department environments.
Overview
10
10
years of professional experience
Work History
Care Giver
CAREER BREAK (Family Care)
Sacramento, CA
10.2025 - 03.2026
Managed complex medical logistics, rehabilitation scheduling, and household operations during a critical recovery period.
Ensured continuity of critical support during a major medical recovery.
Applied strong prioritization and coordination skills to handle complex caregiving responsibilities efficiently.
Completed caregiving commitment; now fully available for Warehouse and Operations Management leadership roles.
Family member has fully recovered 100% from their injury.
I am ready to resume Career Opportunities.
WAREHOUSE MANAGER
Metropolitan Warehouse Delivery
Rancho Cordova, CA
04.2023 - 01.2025
Oversaw large-scale 300,000 sq. ft. terminal operations while maintaining productivity and service standards.
Led workforce planning, equipment maintenance (PIV), logistics routing, payroll, and full budget accountability of $5M.
Executed weekly truck inspections to uphold DOT regulatory and safety requirements.
Drove service performance enhancements by analyzing customer feedback and identifying operational gaps.
Increased on-time departure performance from 85% to 99% by optimizing inventory flow and dock scheduling.
Implemented process improvements that boosted delivery consistency and overall customer satisfaction.
Achieved zero OSHA recordable incidents for three consecutive years (2023 to 2025) by fostering a safety-first culture.
OPERATIONS MANAGER
Macy's
Sacramento, CA
01.2017 - 01.2023
Commanded multi-department warehouse operations within a 300,000 sq. ft. distribution center with a focus on boosting performance while managing a $10M budget and 35 personnel across core logistics functions.
Orchestrated end-to-end flow optimization to deliver a 30% uplift in receiving capacity and a 30% improvement in outbound departure performance via JIT deployment and advanced Velocity reporting insights.
Pioneered enterprise-wide cross-training initiatives across new hires and 100+ seasonal staff to strengthen workforce agility and drive sustained productivity during peak demand cycles.
Transformed employee engagement outcomes to elevate Colleague Pulse Survey scores from 87% to 98% and contribute to three consecutive Facility of the Year awards (2020-2022) through sustained culture and leadership excellence.
Steered end-to-end distribution processes, overseeing receiving, shipping, and returns while coaching supervisory teams to guarantee operational alignment with corporate goals and improved financial performance.
Received three consecutive 'Facility of the Year' awards (2020-2022) for high-performance operational leadership.
Developed and deployed a visual management framework that strengthened workplace safety and efficiency.
WAREHOUSE OPERATIONS MANAGER/WMS PROJECT LEADER
Renaissance Food Group/GH Foods
Sacramento, CA
01.2016 - 01.2017
Headed end-to-end warehouse and material flow operations across two food manufacturing plants totaling 300,000 sq. ft. by managing raw materials, organic products, and packaging inventory with operational precision.
Augmented facility layout through rack redesign to achieve 53% more usable space and 40% productivity gains.
Enhanced operational performance by redesigning production flows and driving cost-reduction measures.
Implemented JIT and Kanban systems and increased WMS functionality to improve inventory accuracy and material flow.
Led a rapid operational turnaround to transform an underperforming distribution center from 8th to #1 regionally within four months by executing Lean strategies and realigning workforce performance.
Accelerated operational throughput that resulted in achieving a 30% uplift in receiving capacity and 15% growth in shipping performance through strategic process reengineering and JIT adoption.
Transformed outbound shipment efficiency by 43% through Lean Six Sigma and continuous improvement initiatives.
Recognized for boosting employee satisfaction scores from 87% to 98% and earned a Colleague Pulse Survey Award.
Optimized outbound logistics performance to improve departure efficiency by 30% via advanced Velocity reporting analytics and streamlined dock scheduling.
Directed a large-scale capacity expansion, increasing warehouse floor capacity by 53% and boosting productivity by 40% through strategic rack installation and layout enhancement.