Darrell Tanner
New York
Summary
Dynamic professional with extensive experience in customer service, transportation, management, and warehouse operations. Demonstrated leadership skills have consistently ensured safety and high-quality service delivery. Excellent organizational abilities and problem-solving expertise facilitate effective communication in fast-paced environments. Aiming to leverage diverse skill set to enhance operational efficiency and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Independent Contractor
Amazon, Uber, Lyft, Postmates, DoorDash, Shipt
11.2016 - Current
- Delivered products such as food, groceries, and household items in a timely and secure manner to customers
- Ensured customer satisfaction through effective communication and handling of inquiries or concerns
- Managed efficient routing and navigation to optimize delivery time and meet customer expectations
- Consistently maintained high customer ratings through reliable and courteous service
Laborer
Local 79
New York
05.2018 - 03.2019
- Participated in general construction and demolition projects, supporting skilled workers and maintaining a clean, safe site
- Assisted in masonry tasks, including material handling, site preparation, and equipment management
- Followed safety guidelines to minimize accidents and ensure a compliant work environment
- Learned and applied new skills while working on high-demand, large-scale construction projects
Para-Transit Driver
MV Transit
New York
01.2018 - 05.2018
- Operated Access-A-Ride vehicles, transporting passengers with mobility challenges across the five boroughs of New York City
- Followed designated schedules and routes to ensure timely pickups and drop-offs
- Secured mobility equipment (wheelchairs, scooters) inside the vehicle to ensure passenger safety
- Maintained accurate records of rides and ensured passengers' comfort and satisfaction throughout the journey
Fleet Manager
Google Shopping Express
New York
04.2014 - 11.2016
- Managed a fleet of vehicles, ensuring timely delivery of products and optimizing routes for efficiency
- Supervised and trained drivers, ensuring adherence to safety and operational procedures
- Monitored vehicle performance, conducted regular inspections, and managed maintenance schedules
- Implemented strategies to improve fleet performance and reduce operational costs, contributing to overall business efficiency
Warehouse Selector
C&S Wholesale Distributors
Newburgh
11.2013 - 04.2014
- Picked and packed customer orders accurately using order sheets or headsets, ensuring all items were correctly selected
- Operated electric pallet jacks to transport goods, stacking and organizing products efficiently
- Maintained inventory levels, reported discrepancies, and ensured safety compliance in a fast-paced warehouse environment
- Collaborated with other departments to ensure timely shipments and product availability
Backroom Team Leader
Target Riverdale
Bronx
01.2013 - 03.2014
- Led a team of associates in backroom operations, including receiving, stocking, and organizing inventory
- Ensured that merchandise was ready for the sales floor, maintaining a clean and safe environment
- Managed schedules and assignments, ensuring sufficient staffing during peak hours and effective task execution
- Provided excellent customer service by assisting with product location and resolving customer concerns
Education
High School Diploma -
High School For Environmental Studies
New York06-2011
Some College (No Degree) - Physics
St. John’s University
Queens, NYSome College (No Degree) - Developmental Psychology
Bronx Community College
Bronx, NYSkills
- Customer Communication Expertise
- Staff Development
- Deadline Management
- Accurate Task Performance
- Compliance with Safety Procedures
- Skilled in Basic Software Applications
- Adaptability in Fast-Paced Settings
Affiliations
- Chess Coach
- TCG Expertise
- Parent
Languages
Spanish
Limited
Certification
- Osha Certifications
- Commercial Driver License
- Previously Certified in CPR
References
References available upon request.
Timeline
Laborer
Local 79
05.2018 - 03.2019
Para-Transit Driver
MV Transit
01.2018 - 05.2018
Independent Contractor
Amazon, Uber, Lyft, Postmates, DoorDash, Shipt
11.2016 - Current
Fleet Manager
Google Shopping Express
04.2014 - 11.2016
Warehouse Selector
C&S Wholesale Distributors
11.2013 - 04.2014
Backroom Team Leader
Target Riverdale
01.2013 - 03.2014
High School Diploma -
High School For Environmental Studies
Some College (No Degree) - Physics
St. John’s University
Some College (No Degree) - Developmental Psychology
Bronx Community College
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