Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Darren Andrews

Siloam Springs

Summary

Dynamic Product Specialist with a proven track record at Adventure Subaru, excelling in customer engagement and sales expertise. Achieved top-performer status by fostering strong client relationships and delivering tailored product recommendations. Known for attention to detail and exceptional interpersonal skills, driving satisfaction and repeat business through effective communication and after-sales support.

Self-motivated and energetic Product Specialist with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.

Overview

16
16
years of professional experience

Work History

Product Specialist

Adventure Subaru
05.2019 - Current
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Client Advisor

Crain Hyundai Of Bentonville
10.2014 - 05.2019
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Achieved top-performer status consistently among peers due to strong attention to detail when presenting vehicles to potential buyers.
  • Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.

Store Manager of Operations

Coach House Gifts
02.2009 - 08.2014
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
  • Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
  • Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
  • Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
  • Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.

Education

GED -

Bairnsdale High School
Victoria, Australia

Skills

  • Customer engagement
  • Outstanding interpersonal skills
  • Sales expertise
  • Product performance monitoring
  • Teamwork and collaboration
  • Highly professional
  • Attention to detail

Awards

  • Adventure Subaru top performer in sales 2020-2024.
  • 2016 - 17 Salesman of the year at Crain HYundai of Bentonville


Timeline

Product Specialist

Adventure Subaru
05.2019 - Current

Client Advisor

Crain Hyundai Of Bentonville
10.2014 - 05.2019

Store Manager of Operations

Coach House Gifts
02.2009 - 08.2014

GED -

Bairnsdale High School
Darren Andrews