Professional Summary
Overview
Work History
Education
Skills
Timeline

Darren Grimes

Illinois Department of Healthcare and Family Services
Chicago,IL
21
years of professional experience

Dynamic Executive Assistant with extensive experience in administrative support and personnel management. Proven ability to maintain information confidentiality while delivering exceptional customer service and coordinating complex tasks.

Work History

Executive Assistant

15 Years 6 Months
Illinois Department of Healthcare and Family Services | 05.2006 - 11.2021

Created and assigned new cases from outside the Office of Inspector General (OIG). Monitored cases in Case Administration and System Enquiry (CASE). Assigned docket numbers to all new cases. Coordinated bureau's timekeeping functions and managed employee time-off requests (2053). Notified federal CMS, IDFPR, and the U.S. Department of Health and Human Services about sanctioned Illinois Medicaid providers. Generated necessary reports for monthly sanctions reporting. Participated in monthly meetings with managed care organizations regarding sanctioned providers. Provided verification to outside entities about sanctioned Medicaid providers. Instructed Provider Participation Unit (PPU) to hold payments for sanctioned Medicaid providers. Obtained required documentation for criminal background checks for OCIG case activities, including reviewing files in Cook County courts. Prepared responses to subpoenas received in OCIG. Monitored and maintained unit's travel expenses, staff weekly calendars, and meeting agendas. Coordinated administrative activities for the OCIG library, including ordering books and equipment. Updated sanctions information.

Executed additional administrative tasks based on operational needs.

Administrative Assistant

5 Years 1 Month
Illinois Department of Human Services | 03.2001 - 04.2006

Assisted in various administrative functions at Cook County Regional Office. Organized personnel-related projects to evaluate service needs and issues faced by local offices. Addressed technical inquiries and authorized signatures for regional administrator. Collaborated with local office administrators on staffing and personnel concerns. Managed personnel files for regional office staff. Maintained a database tracking vacancy fill rates in Cook County region. Reviewed disciplinary packets and provided recommendations before submission. Planned and managed the timekeeping and payroll functions for Cook County Region 1 staff including signing off on employee time off requests (4140).

Other duties as assigned.

Education

High School Diploma

Lanphier | Springfield, IL

Working for the State of Illinois for 35 years allowed me to gain experience in many areas including Legal, Inspector General's Office, Healthcare and Human Resources where if was certified as an interviewer.

Skills

Executive support
Office management
Clerical support
Timekeeping management
Document management
Analytical thinker
Stakeholder engagement
Information confidentiality
Phone etiquette
Professional and mature

Timeline

Executive Assistant

Illinois Department of Healthcare and Family Services
05.2006 - 11.2021Read More

Administrative Assistant

Illinois Department of Human Services
03.2001 - 04.2006Read More

Lanphier

High School Diploma
Read More
Darren Grimes