Darren Kessinger

• Performed inspections to identify pest infestations and recommend appropriate treatments.
• Applied pesticides safely and effectively in residential and commercial settings.
• Maintained accurate service records and documentation of pest control activities.
• Educated clients on pest prevention techniques and best practices for maintaining a pest-free environment.
• Built solid and lasting relationships with customers
• Sold additional add on products and new accounts for commercial and residential customers

Seafood Dept Manager / Butcher Block Supervisor , Team Leader

Product ordering , Dept Inventory, DSD-Ordering, Customer Service , Empower schedule writing to labor budget , Employee training

Managed small team of front counter employees to ensure superior customer service and dept safety

Residential Pest Control Start Tech

Followed sales team and performed initial first time pest service for home owners in the Spokane and Idaho areas

• Managed 115 account route with average ($18,000+) Monthly contract volume
• Performed inspections for Sanitary and Structural conditions
• Diagnosed and solved customer pest problems
• Manage schedule and route to find ways to include unscheduled events into daily route
• Provided 24/7 response as needed to customers
• Restaurants, Hotels, Senior Living and other Commercial accounts
• Operated spraying equipment, bait guns, and other various power/hand tools
• Performed Rodent and other pest exclusion work including Bird Spike installation
• Maintain company vehicle in clean, organized and proper working condition.
• Negotiate Contracts with customers through up-selling and Non Contract / Pest Product Sales

• Managed Seafood dept and Crew promoting Excellent Customer Service
• Kept dept clean according to heath dept regulations
• Performed monthly dept inventory
• Acquired Federal Food Safety Manager Certification

• Field Service Technician for DELL home and business based warranty customers
• Performed daily service calls with no direct supervision
• Achieved highest rated (five star) customer satisfaction surveys every month
• Solved complicated mission critical customer issues