
Dynamic Service Advisor with Winnebago Industries, adept at delivering exceptional technical support and remote troubleshooting for RV systems. Leveraging strong communication and problem resolution skills, I effectively addressed customer inquiries and maintenance requests, ensuring high-quality service and customer satisfaction. Proficient in HVAC systems and committed to excellence in customer service.
Provided technical support to RV dealers, assisting with HVAC, plumbing, electrical, and woodworking issues. Conducted remote troubleshooting for motorhome repairs over the phone. Managed email correspondence to address customer inquiries and maintenance requests.