Darren Mayo
Waterford
Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
2
2
years of professional experience
Work History
Supervisor
Market 32
07.2022 - 12.2024
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Associate of Arts - Digital Media
Hudson Valley Community College
Troy, NY06-2020
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Strategic planning
- Relationship building
- Conflict resolution
- Time management
- Excellent communication
- Effective communication
- Active listening
Timeline
Supervisor
Market 32
07.2022 - 12.2024
Associate of Arts - Digital Media
Hudson Valley Community College
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