Darren McDaniel
Summary
Proven leader with a track record of enhancing operational efficiency at Vitro Minerals, Inc. by implementing LEAN management principles and fostering a culture of safety compliance. Excelled in business development and customer relations, significantly improving client satisfaction. Skilled in performance analysis and proficient in operations management, demonstrating both strategic vision and interpersonal excellence.
Overview
20
20
years of professional experience
Work History
Store Owner
Cornerstone Wine & Spirits
04.2012 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
Main Controller
Henderson County Sheriff's Office
08.2010 - 12.2011
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Collaborated with IT department to ensure robust cybersecurity measures protected financial data.
- Established robust internal control framework, minimizing the risk of fraud and ensuring compliance with regulations.
- Operating the Trintech Software to better automate account reconciliation and financial procedures
- Booking and releasing procedures for forensic trusty entrance and exits from facility
Manufacturing Plant Manager
Vitro Minerals, Inc
12.2007 - 05.2010
- Conducted employee performance evaluations, providing constructive feedback, and developing individualized growth plans.
- Implemented safety procedures to decrease workplace accidents and maintain a safe working environment for all employees.
- Coordinated with sales teams to ensure accurate forecasting of product demand, adjusting production schedules accordingly.
- Achieved on-time delivery targets by closely monitoring order fulfillment processes and addressing potential bottlenecks promptly.
- Facilitated clear communication between departments, fostering collaboration towards shared goals in the manufacturing plant setting.
- Identified and resolved process and equipment issues to minimize production downtime using LEAN principles
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Employee Contact Specialist
Southwest Human Resource Agency
08.2004 - 08.2008
- Developed a comprehensive understanding of client needs and preferences, allowing for the delivery of tailored solutions that drove customer satisfaction levels higher.
- Contributed positively to overall team morale by maintaining a positive attitude and consistently demonstrating a strong work ethic, even during periods of high call volume or increased workload pressures.
- Established strong rapport with key client contacts through attentive relationship management efforts, resulting in long-term business partnerships.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Served as liaison with Regional and State agencies for economic development and recruitment expansion to better serve industry workforce needs
Education
Associate of Science - Computer And Information Sciences
Jackson State Community College
Jackson, TNBachelor of Arts - Political Science And Government
The University of Tennessee - Martin
Martin, TN08.2008
Skills
- Business Networking
- Performance Analysis
- Proficient in Operations Management, Office Procedures and LEAN management
- Payroll Administration and Timekeeping
- Industry Safety Standards and Compliance
- Supplier Monitoring
- Price Structuring
- Delegation
- Budget Planning
- Business Development
- Customer Relations
Timeline
Store Owner
Cornerstone Wine & Spirits
04.2012 - Current
Main Controller
Henderson County Sheriff's Office
08.2010 - 12.2011
Manufacturing Plant Manager
Vitro Minerals, Inc
12.2007 - 05.2010
Employee Contact Specialist
Southwest Human Resource Agency
08.2004 - 08.2008
Associate of Science - Computer And Information Sciences
Jackson State Community College
Bachelor of Arts - Political Science And Government
The University of Tennessee - Martin