Darren Staub
Sugar Grove,IL
Summary
Established outside sales specialist, gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Acquaviva Winery
2021.04 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Basset Certified
Area Sales Manager
Schamberger Brothers Inc.
2022.10 - 2024.06
- Managed successful sales team, consistently achieving and exceeding monthly sales targets.
- Established strong relationships with 150 clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives for all international and domestic brands.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Business Manager/F&I
River Front Chrysler Jeep Dodge Ram
2015.04 - 2021.12
- Responsible for $3.2 million+ in income generated
- Provide vehicle financing and insurance to customers, as well as thorough explanations of aftermarket products, extended warranties, and manufacturer and dealership service procedures and policies
- Source new lending institutions and maintain partnerships to secure competitive interest rates and financing programs
- Process financing and leasing deals accurately and secure approval through financial sources and proper federal, state, and corporate channels
- Create and maintain a formal program with the sales department that will ensure all new sales are referred to the F&I department.
Account Executive
LoanStream Mortgage
2021.01 - 2021.10
- Originated, developed and maintained individual sales territory and client relationships - no established territory upon being hired
- Setup and established new territory by: Cold calling new clients from a variety of self-obtained lead sources (i.e., phone books, client lists, etc.) Designing an introductory call script that proved successful for making the initial contact with the client and his/her office
- Maximized productivity and results based upon inherent knowledge of customer base and prospect contacts
- Acted as a liaison between brokers and LSM loan processing staff.
Senior Account Manager
Fay Servicing, LLC
2013.11 - 2015.04
- President Club Winner
- Addressed customer inquiries/requests, and resolved complex delinquent accounts in order to achieve department objectives
- Minimized minimizes losses to the company and accurately documented accounts in accordance with Fair Debt Collection Practices Act (FDCPA), state and federal regulatory guidelines, and company policies and procedures
- Kept current with the market changes and regulations pertaining to mortgage servicing
- Made analytical assessments of mortgagor's financial standing, assisted in the collection of financial documents, identified solutions, and successfully sold those solutions to customers, elevating non-performing loans to performance or pursued liquidation strategies to avoid foreclosure
- Proper documentation of all borrower communications and workout options per regulatory standards
- Reviewed and validated financial information and documentation provided by customers or their authorized agents
- Maintained contact compliance with all assigned accounts.
Skills
- Client Relationship Building
- Relationship building and management
- Pipeline Management
- Strategic selling
- New business opportunities
- Territory Management
- Sales Quota Achievement
- Financial and Credit Analysis
- Coaching and Mentoring
Timeline
Area Sales Manager
Schamberger Brothers Inc.
2022.10 - 2024.06
Assistant General Manager
Acquaviva Winery
2021.04 - Current
Account Executive
LoanStream Mortgage
2021.01 - 2021.10
Business Manager/F&I
River Front Chrysler Jeep Dodge Ram
2015.04 - 2021.12
Senior Account Manager
Fay Servicing, LLC
2013.11 - 2015.04
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