Summary
Overview
Work History
Education
Skills
Timeline
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Darren Teague

Jacksonville Beach,FL

Summary

Dynamic Parts Counter Person with proven expertise in GM parts.

Spirited automotive professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings.

Overview

17
17
years of professional experience

Work History

Parts Counter Person

Jaguar Land Rover of Jacksonville
01.2024 - Current
  • Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.

Parts Counter Person

Coggin Chevrolet at the Avenues
01.2023 - 01.2024
  • Ordered parts for customers, repair shops and service department .
  • Streamlined parts ordering process by utilizing computer system more efficiently, reducing wait times for customers and improving overall satisfaction.

Parts Counter Person

Nimnicht Chevrolet
10.2007 - 01.2023

Handled parts for car and truck shop with 22 techs.

Have extensive knowledge with GM parts.

  • Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
  • Communicated effectively with suppliers to ensure timely delivery of requested parts for customers'' needs.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
  • Streamlined parts ordering process by utilizing computer system more efficiently, reducing wait times for customers and improving overall satisfaction.
  • Maintained clean and neat parts counter.
  • Trained and mentored junior employees on regulations, best practices, and performance strategies.
  • Ordered parts from various distributors to fulfill demands.

Education

High School Diploma -

Fletcher Senior High
Neptune Beach Fl
06-1986

Skills

  • Goal setting
  • Vendor relations
  • Improving customer satisfaction
  • Forklift operation
  • Parts identification
  • Order fulfillment
  • Problem-solving skills
  • Team collaboration
  • Proficient in CDK, DEALERTRACK, X-TIME, TCC , REYNOLDS

Timeline

Parts Counter Person

Jaguar Land Rover of Jacksonville
01.2024 - Current

Parts Counter Person

Coggin Chevrolet at the Avenues
01.2023 - 01.2024

Parts Counter Person

Nimnicht Chevrolet
10.2007 - 01.2023

High School Diploma -

Fletcher Senior High
Darren Teague