Darren Ward
Ellington,CT
Summary
Results-driven supervisor with over 25 years experience in managing diesel technicians to optimize productivity and uphold exceptional work quality. Demonstrated ability in enhancing operational efficiency through strategic planning and targeted staff initiatives. A strong focus on safety compliance, communication, and team collaboration. Demonstrates strong leadership skills, committed to overseeing all aspects of operations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Ryder Truck Leasing
Hartford, CT
07.1994 - Current
- Assigned responsibilities and oversaw progress.
- Streamlined shop processes for efficient vehicle maintenance.
- Clarified job duties, expectations, and policies to employees.
- Supervised team to uphold quality benchmarks.
- Delivered performance feedback to enhance productivity.
- Led team meetings to relay targets and updates.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Managed and mitigated challenges during shifts proactively.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Shift Supervisor
Penske Truck Leasing
Hartford , CT
02.2019 - 06.2021
- Outlined job responsibilities and expectations to employees.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Assigned tasks to team members based on their strengths and skill sets.
- Implemented constructive feedback to boost employee output.
- Resolved shift issues proactively.
Education
Certificate in Diesel Technology - Post Secondary Degree in Diesel Engine Repair
Diesel Technology Institute
Enfield, CT09-1993
High School Diploma -
Howell Cheney Technical High School
Manchester ct05-1992
Skills
- Strategic planning
- Team Leadership Skills
- Staff management
- Attendance oversight
- Staff scheduling
- Workplace safety
- Policy enforcement
Certification
- Class B CDL
- licensed to diagnosis and repair reefer refrigeration and A/C EPA 608 & 609 through Thermo King
- Preventive maintenance, Air brake, and heavy duty electrical certified
Timeline
Shift Supervisor
Penske Truck Leasing
02.2019 - 06.2021
Shift Supervisor
Ryder Truck Leasing
07.1994 - Current
Certificate in Diesel Technology - Post Secondary Degree in Diesel Engine Repair
Diesel Technology Institute
High School Diploma -
Howell Cheney Technical High School
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