Darrica B. Dotson
Milwaukee,WI
Summary
Seeking pharmacy technician position
Overview
16
16
years of professional experience
Work History
Owner
Versie's Cookie & Bake Shop
Milwaukee, WI
08.2024 - Current
- Owned and operated small business across daily sales, service, and administration
- Oversaw social media and marketing initiatives to boost brand awareness and draw in new customers.
- Managed website and social media presence to strengthen online visibility and engage customers.
- Captured and posted product photographs online to enhance visibility and showcase inventory.
- Contributed to community outreach initiatives to improve brand reputation and foster local connections; to promote the brand's visibility and reputation.
- Ensured compliance with applicable laws and regulations while running the business.
Owner
DB's Cleaning Service
Milwaukee, Wi
08.2023 - Current
- Coordinated daily cleaning operations for residential and commercial clients at D&B Cleaning, ensuring high standards.
- Evaluated finished work against quality and client standards, ensuring client satisfaction.
- Built strong client relationships through reliable customer service.
- Enhanced brand presence and drove client engagement through targeted social media promotions.
Technician/Lead Technician
CVS Pharmacy
Milwaukee, WI
06.2021 - 12.2024
- Administered vaccinations to patients in clinic setting
- Located medications from pharmacy supply area, counted and processed prescriptions to ensure timely patient service
- Conducts inventory of current medications and processes expired medication
- Inputs information into the computer for new and refilled medications
- Assisted in insurance billing procedures and filed documentation to facilitate accurate claims processing
- Addressed customer inquiries to improve service experience and resolve concerns efficiently
- Received PTCB certification in April 2021
TECHNICIAN/LEAD TECHNICIAN
CVS Pharmacy
Chicago, Illinois
11.2020 - 06.2021
- Administered vaccinations to patients in clinic setting
- Located medications from pharmacy supply area, counted and processed prescriptions to ensure timely patient service
- Conducts inventory of current medications and processes expired medication
- Inputs information into the computer for new and refilled medications
- Assisted in insurance billing procedures and filed documentation to facilitate accurate claims processing
- Addressed customer inquiries to improve service experience and resolve concerns efficiently
- Received PTCB certification in April 2021
Technician/Lead Technician
CVS Pharmacy
Washington, IN
11.2019 - 11.2020
- Administered vaccinations to patients in clinic setting
- Located medications from pharmacy supply area, counted and processed prescriptions to ensure timely patient service
- Conducts inventory of current medications and processes expired medication
- Inputs information into the computer for new and refilled medications
- Assisted in insurance billing procedures and filed documentation to facilitate accurate claims processing
- Addressed customer inquiries to improve service experience and resolve concerns efficiently
- Received PTCB certification in April 2021
Dental Assistant
Dr. Kimberly Bolden DDS
Chicago, IL
11.2017 - 08.2019
- Collaborated with a dentist in four-handed dentistry to enhance patient care
- Using suction devices to keep patients' mouths dry and clear
- Sterilizing and disinfecting dental equipment and operatory
- Acquired and processed dental X-rays to assist in diagnosis
- Organizing instruments for each procedure
- Taking models and molds of teeth
- Confirmed patient appointments to maximize scheduling efficiency
Personal Grocery Shopper
Instacart
03.2017 - 10.2017
- Selected fresh produce, meats, and pantry items for customer requests.
- Executed grocery orders for residents and companies through efficient shopping and timely delivery.
- Shopped grocery orders using the Instacart app and store product lists.
- Communicated substitution options through Instacart messaging during order fulfillment.
Caretaker
DORS (Department of Rehabilitation Services)
06.2015 - 03.2016
- Assisted individuals with disabilities and the elderly in maintaining clean living environments and accessing necessary food supplies to enhance their quality of life.
- Maintained safe facilities for Department of Rehabilitation Services clients and staff.
- Cleaned rooms, hallways, and common areas following state rehabilitation service standards.
- Inspected equipment and building areas for hazards, damage, and repair needs.
Cashier
Walgreens
Chicago, IL
03.2012 - 01.2013
- Greeted customers and provided friendly front-end service
- Processed cash, credit, and debit transactions through Walgreens register
- Balanced cash drawer and verified accurate payment totals
- Processed customer purchases and resolved inquiries to enhance the shopping experience.
- Sorted and returned unwanted items to designated shelves, maintaining store organization.
Professional Bather
PetSmart
Chicago, IL
08.2010 - 07.2011
- Bathed pets in PetSmart grooming salon following pet parent instructions.
- Dried pets safely with dryers and towels after bathing services.
- Brushed coats and removed mats using grooming tools and de-shedding equipment.
- Oversaw check-in and check-out of animals, provided bathing, ear cleaning, and nail clipping, maintained cleanliness of work area and equipment, and processed transactions.
Education
Martin Luther King College Prep High School
Chicago, IL06-2010
Skills
- Social media marketing
- Website management
- Business operations
- Business compliance
- Inventory management
- Customer service
Timeline
Owner
Versie's Cookie & Bake Shop
08.2024 - Current
Owner
DB's Cleaning Service
08.2023 - Current
Technician/Lead Technician
CVS Pharmacy
06.2021 - 12.2024
TECHNICIAN/LEAD TECHNICIAN
CVS Pharmacy
11.2020 - 06.2021
Technician/Lead Technician
CVS Pharmacy
11.2019 - 11.2020
Dental Assistant
Dr. Kimberly Bolden DDS
11.2017 - 08.2019
Personal Grocery Shopper
Instacart
03.2017 - 10.2017
Caretaker
DORS (Department of Rehabilitation Services)
06.2015 - 03.2016
Cashier
Walgreens
03.2012 - 01.2013
Professional Bather
PetSmart
08.2010 - 07.2011
Martin Luther King College Prep High School